Joseph Holman Jr.

Master Mechanic

Advanced Generator & RV Repair

01.1998 - Current

Improved vehicle / RV performance by conducting comprehensive diagnostics and identifying root causes of issues.
Ensured smooth shop operations by managing inventory, ordering parts as needed, and maintaining tools in optimal condition.
Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
Delivered top-notch customer service by efficiently diagnosing vehicle problems and clearly explaining repair options to clients.
Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
Maintained a safe working environment by adhering to company safety protocols and industry best practices.
Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Used specialized tools to detect leaks in gas and refrigerant systems.
Completed customer orders and warranty services according to manufacturer specifications.
Repaired and replaced worn and damaged components.
Analyzed vehicle data using advanced diagnostic equipment.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Corrected faults and maximized performance by rebuilding systems and individual components.
Explained estimates and determined repair timelines to manage customer expectations.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.