Joseph Hopkins

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Dropped and hooked trailers and changed configuration of equipment.
• Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
• Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
• Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
• Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
• Contributed to culture of safety, participating actively in safety meetings and trainings.
• Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
• Strengthened relationships with clients by providing exceptional service and timely communication.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
• Supervise crews when needed.

Leased on with carrier via Lease Purchase.

Successfully run my own business by the following:

Efficient time management.

Efficient fuel consumption.

Minimized down time.

Strict adherence to appointment times for pickup and delivery.

• Managed emergency situations calmly and effectively, prioritizing safety while minimizing potential damage to cargo or equipment.
• Mentored new drivers on company procedures, safe driving habits, and maintaining a proactive approach towards vehicle maintenance requirements.
• Exhibited strong problem-solving skills in resolving unforeseen challenges such as road closures or detours without significant impact on delivery timelines.
• Assisted with loading and unloading cargo as needed, following proper lifting techniques to prevent injury or damage to goods.