Joseph Horn
Tacoma
Summary
Dynamic Roofing Industry Professional with a proven track record in the Roofing Industry, excelling in client acquisition and territory expansion. Skilled in performance tracking and relationship building, I consistently drove revenue growth through strategic planning and effective sales presentations, facility management, achieving significant increases in adoption rates for new products.
Overview
36
36
years of professional experience
Work History
Commercial Territory Manager
GAF Corporation
01.2019 - 04.2025
- Increased sales revenue by developing and implementing strategic territory plans.
- Managed large-scale projects within the territory, ensuring timely completion and budget adherence.
- Negotiated contracts skillfully, securing favorable terms for both the company and clients.
- Utilized advanced analytics tools to track performance metrics, identifying areas for improvement in overall territory management.
- Championed new product launches, driving adoption rates amongst existing clients and attracting new customers.
- Participated actively in industry trade shows, conferences, or other networking events that allowed for connections with potential prospects.
- Enhanced brand visibility through targeted marketing initiatives that generated increased interest from potential clients.
- Provided comprehensive product training to customers, enhancing their understanding and utilization of company offerings.
Outside Sales Representative
Convoy Supply
02.2014 - 01.2019
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
Branch Manager
Convoy Supply
06.2011 - 02.2014
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Outside Sales Representative
Pioneer Builders Supply
12.2008 - 06.2011
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Developed and implemented sales strategies to increase revenue.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Operations Manager
Hanley Construction and Roofing
05.2007 - 12.2008
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Developed and implemented strategies to maximize customer satisfaction.
Salesperson
Pioneer Builders Supply
06.1992 - 05.2007
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sergeant, Landing Support Specialist.
US Marines Corps and Marine Corps Reserve.
01.1989 - 06.1995
Education
No Degree - General Studies
Tacoma Community College
Tacoma, WA06-2026
High School Diploma -
Central Kitsap High School
Silverdale, WA06-1988
Skills
- Client acquisition
- Performance tracking
- Industry expertise
- Territory expansion
- Technical aptitude
- Time management
- Verbal and written communication
- Relationship building
- Team building
- Business development and planning
- Sales presentations
- Warehouse management
- Customer relationship management
Affiliations
- IIBEC, CSI and Roofing Contractors Association of Washington.
Timeline
Commercial Territory Manager
GAF Corporation
01.2019 - 04.2025
Outside Sales Representative
Convoy Supply
02.2014 - 01.2019
Branch Manager
Convoy Supply
06.2011 - 02.2014
Outside Sales Representative
Pioneer Builders Supply
12.2008 - 06.2011
Operations Manager
Hanley Construction and Roofing
05.2007 - 12.2008
Salesperson
Pioneer Builders Supply
06.1992 - 05.2007
Sergeant, Landing Support Specialist.
US Marines Corps and Marine Corps Reserve.
01.1989 - 06.1995
No Degree - General Studies
Tacoma Community College
High School Diploma -
Central Kitsap High School
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