John (Joseph) Howard
Helotes,TX
Summary
Highly motivated individual with a proven track record of excelling in high-stress environments. A collaborative team player who consistently meets task requirements. Goal-driven leader with exceptional communication skills and planning abilities. Highly efficient problem solver who thrives in challenging situations.
Overview
11
11
years of professional experience
Work History
Caretaker
Haverlah Family
Pipe Creek, TX
10.2019 - 09.2024
- Provided assistance to disabled persons in accordance with their individual needs.
- Maintained property and home.
- Kept track of all medications and doctors appointments.
- Prepared meals.
Supervisor
Haverlah Custom Homes (Father's Company)
Pipe Creek, TX
10.2014 - 09.2019
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Master-at-Arms
United States Navy, USN
Bangor, WA
11.2013 - 08.2014
- Maintained accountability for weapons, ammunition, keys, and other sensitive items.
- Provided guidance on the proper use of force and weapons in accordance with applicable laws and regulations.
- Assessed potential threats to personnel or facilities while ashore or at sea.
- Implemented procedures for controlling access to restricted areas.
- Inspected weapons storage areas regularly to ensure they are secure from unauthorized access.
- Conducted training sessions on proper security protocols and procedures.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ05-2024
Skills
- Preventive Maintenance
- Safety awareness
- Troubleshooting and repair
- Personnel Problem Management
- Policy Enforcement
- Decision-Making
- Complaints Handling
- Employee Work Scheduling
- Conflict Resolution
- Equipment Maintenance
- Problem-Solving
- Clear Communication
- Procedure Implementation
- Work Inspection
- Performance Assessment
- Problem Identification
- Record-keeping
- Active Listening
- Work order processing
- Project Management
- Microsoft Office
- Communication Skills
- Inventory Control
- Creative Thinking
- Multitasking
- Teamwork and Collaboration
- Team building
- Supply Management
- Professional Demeanor
- Quality Assurance
- Policy Implementation
- Organization
- Leadership
- Time Management
- Organization and Time Management
Timeline
Caretaker
Haverlah Family
10.2019 - 09.2024
Supervisor
Haverlah Custom Homes (Father's Company)
10.2014 - 09.2019
Master-at-Arms
United States Navy, USN
11.2013 - 08.2014
Associate of Arts - Criminal Justice
University of Phoenix