Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Joseph H. Schemmel

Clearwater,FL

Summary

Dedicated hospitality professional with a strong background in customer service and team leadership. Skilled in driving efficiency, maintaining high service standards, and fostering team collaboration in dynamic environments. Known for effectively managing business operations, leading shifts, training staff, and ensuring exceptional customer service. Proven ability to create memorable guest experiences, maintain well-organized operations, and adapt to changing needs while showcasing operational efficiency and strong interpersonal skills.

Overview

23
23
years of professional experience

Work History

Sales Associate

Dominoes Pizza
07.2023 - Current
  • Performs various in-store roles, including pizza prep. Also responsible for the maintenance of equipment and stock organization. Delivery Driver which includes the responsibility for fostering repeat customer sales by using excellent interpersonal skills and maintaining a product that is considered satisfactory to the customer.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Medical Tech

Expertus Labs
02.2019 - 01.2023
  • Company Overview: Expertus Labs is a resource for health-care professionals treating addiction. Company provided laboratory and diagnosis together with telephone consulting and delivery.
  • Responsible for household management including inventory, organization, and cleaning.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Courier and Driver both locally and out of town.
  • Served as point-person for support requests with clients and vendors.

Bartender

Suncreek Brewery
11.2018 - 01.2019
  • Responsible for greeting guests and providing beer recommendations.
  • Maintenance of bar, equipment, and infrastructure.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Responsible for income and bar tab management.
  • Obtained Cicerone Certified Beer Server Endorsement.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Senior Bartender and Trainer

BART
09.2012 - 09.2018
  • Responsible for inventory management and ordering of supplies and inventory for business need.
  • Responsible for creating and maintaining vendor relationships.
  • Entrusted with all finances during work hours.
  • Responsible for maintaining assets of the organization, including high value machinery.
  • Trained new bartenders on proper techniques, ensuring consistent quality across the team.
  • Streamlined bar operations by implementing efficient inventory management systems.
  • Closed out cash register and prepared cashier report at close of business.
  • Optimized workflow efficiency by effectively delegating tasks among team members.
  • Monitored inventory levels closely to avoid stock shortages during peak hours.
  • Increased repeat business with exceptional interpersonal skills and rapport building.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Manager and Trainer

Black Bean Deli
11.2002 - 05.2008
  • Held management position including supervision of two employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Responsible for customer service via telephone, front counter and catering orders.
  • Responsible for creating and maintaining vendor relationships.
  • Entrusted with finances, building security and inventory ordering.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

Edgewater High School
Orlando, FL
05.1994

Some College (No Degree) - Buisness Administration

Valencia Community College
Orlando

Skills

  • Skilled in optimizing customer service processes
  • Consistent performance delivery
  • Reliable team member
  • Proficient in managing multiple tasks
  • Proactive problem solver and initiative driven process observer
  • Proficient in vehicle operation
  • Proficient in inventory management

Websites

References

Available upon request

Timeline

Sales Associate

Dominoes Pizza
07.2023 - Current

Medical Tech

Expertus Labs
02.2019 - 01.2023

Bartender

Suncreek Brewery
11.2018 - 01.2019

Senior Bartender and Trainer

BART
09.2012 - 09.2018

Manager and Trainer

Black Bean Deli
11.2002 - 05.2008

Some College (No Degree) - Buisness Administration

Valencia Community College

High School Diploma -

Edgewater High School

Similar Profiles

CREATE PROFILE