Joseph Hume
Lemon Grove
Summary
Results-oriented Product Specialist with a proven track record of success in sales, support and customer engagement.
Management experience in multiple fields, able to handle high level high stress work environment with ease.
Highly adaptable, quick to learn, able to fill many roles while providing continuous value.
Eager to learn new skills while strengthening those already acquired. More than willing to expand knowledge and attend classes, seminars, training programs in and outside business operation hours.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Custom Vehicle Builder/Fabricator
Bowtie Built
San Diego
07.2014 - Current
- Design and create components needed for restoration-repairs.
- Use a wide range of hand and power tools
- High level problem solving for custom one of off projects
- Maintain the highest level of customer support throughout, as well as after build process
- Conduct in depth research to strategically determine the best route to modify and repair custom vehicles
- Locate hard to find inventory items such as but not limited to, tools, vehicle parts, and rare vehicles.
Product Specialist
Fun bike center
San Diego
12.2021 - 06.2024
- Presented products to customers through verbal descriptions or demonstrations.
- General and in depth specialized product training for over 500+ unique units
- Sales, negotiation, and psychology training
- Assisting other team members and customers in one on one as well as group settings.
- Managing multiple clients through various means simultaneously
- Identified customer needs to recommend appropriate products
Product Specialist
Delamo Motorsports
Chula Vista
08.2020 - 12.2021
- Coordinated deliveries of products to customers, arranging for shipping and scheduling pickup times.
- Provided technical support to customers during pre-sales process as well as post-sales process.
- Developed pricing strategies based on competitor analysis, cost structure optimization, and market dynamics.
- Developed training materials and procedures, train users in proper use of hardware and software.
- Maintained records of daily data communication transactions.
General Construction Laborer
Daryl Griffis Accoustics
San Diego
12.2019 - 03.2020
- Conferred with staff, users, and management to establish requirements for new systems or modifications.
- Read trade magazines and technical manuals and attended conferences and seminars to maintain knowledge of hardware and software.
- Demonstrated ability to operate a variety of hand and power tools, such as hammers, saws, drills, wrenches, and sanders.
- Consistently followed instructions given by supervisors regarding job duties.
- Displayed strong problem-solving skills by identifying potential issues before they occur.
Vice President of Operations
Suresafe EFS
San Marcos
02.2016 - 05.2019
- Demonstrated superior time management abilities when completing assignments independently or as part of a team.
- Performed regular maintenance checks on tools and equipment used for the job.
- Proficiently managed multiple tasks simultaneously while meeting tight deadlines.
- Adhered to safety practices and procedures, such as checking equipment regularly and erecting barriers around work areas.
- Led teams to drive operational excellence and deliver customer satisfaction.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and best practices in order to remain competitive.
- Negotiated and managed partnerships with vendors and suppliers.
- Interviewed and hired well-qualified personnel to add value and skills to talented team.
- Designed innovative training programs to enhance employee competencies in line with organizational goals.
- Created detailed reports highlighting successes, areas needing improvement, and recommendations for future action plans.
- Effectively communicated expectations regarding quality assurance processes throughout the organization.
- Utilized advanced problem-solving techniques to identify areas of improvement and develop cost-saving initiatives.
- Monitored budget expenditures to ensure compliance with financial targets set by senior management.
- Ensured compliance with all applicable laws and regulations related to operations activities such as safety standards.
- Prepared staff work schedules and assigned specific duties.
Education
High School Diploma -
Sorensons Ranch School
Koosharem, Utah05.2014
Skills
- Sales expertise
- Customer support
- Various tools and machinery
- Marketing
- Mechanically inclined
- Fabrication
- Carpentry
- Blacksmithing
- Adaptability
- Calm under pressure
Certification
Sales License
References
References available upon request
Timeline
Product Specialist
Fun bike center
12.2021 - 06.2024
Product Specialist
Delamo Motorsports
08.2020 - 12.2021
General Construction Laborer
Daryl Griffis Accoustics
12.2019 - 03.2020
Vice President of Operations
Suresafe EFS
02.2016 - 05.2019
Custom Vehicle Builder/Fabricator
Bowtie Built
07.2014 - Current
High School Diploma -
Sorensons Ranch School