Joseph Hunstad
Spokane,WA
Summary
High-performing Automotive Sales Manager with over 20 year background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance.
Overview
35
35
years of professional experience
Work History
RV Sales Associate
R N R RV's
11.2023 - Current
- Boosted customer satisfaction by providing personalized service and product recommendations
- Assisted customers in determining their needs, presenting suitable RV options based on their preferences and budget requirements.
- Conducted thorough walk-throughs of RV units, highlighting key features and benefits to potential buyers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
RV Sales Manager
Camping World RV Sales
11.2021 - 11.2023
- Increased team productivity by adhere to streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Maximized profitability by negotiating and structuring optimal RV financing deals.
General Sales Manager
BMW Of Spokane
07.2013 - 05.2020
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
- Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Forecasted annual sales goals and projections.
Advertising Account Executive Automotive
Spokesman Review Media
04.2011 - 02.2013
- Increased client satisfaction by effectively managing advertising campaigns and ensuring timely delivery of creative materials.
- Secured new business opportunities through proactive outreach, networking events, and industry conferences.
- Developed tailored advertising strategies for clients in various industries, resulting in more targeted campaigns and increased ROI.
- Collaborated with creative teams to produce high-quality advertisements that met client objectives and exceeded expectations.
- Negotiated favorable media placements for clients, optimizing campaign budgets and enhancing visibility for target audiences.
- Managed multiple projects simultaneously while maintaining a keen attention to detail, meeting strict deadlines without compromising quality or accuracy.
- Directed creative aspects of advertising campaigns.
Acura Sales Manager
Acura Of Spokane
03.2006 - 04.2011
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed strong relationships with lenders to secure favorable loan terms for customers.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
BMW Client Advisor
BMW Of Spokane
02.2003 - 03.2006
- Enhanced client satisfaction by delivering personalized consultations and addressing individual needs.
- Boosted sales performance by consistently meeting and exceeding monthly targets.
- Established long-lasting relationships with clients, fostering brand loyalty and repeat business.
- Streamlined the vehicle purchasing process for customers, ensuring a smooth transaction from start to finish.
- Coordinated test drives for potential buyers, showcasing unique features of various BMW models.
Automotive Sales Consultant
Wendle Motors
12.1999 - 02.2003
- Increased dealership revenue through effective negotiation and closing techniques.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Staff Sergeant
United States Marine Corps
11.1988 - 12.1999
- Managed fire support, operations and target acquisition activities for field artillery.
- Increased Marine Corps enlistment rates by conducting presentations and one-on-one interviews with prospective recruits.
- Developed relationships with local high schools and community organizations for outreach events and recruitment opportunities.
- Collaborated with fellow recruiters on team-based initiatives, leading to improved overall performance in meeting recruiting goals.
- Maintained up-to-date knowledge of current military occupational specialties and prerequisites, providing accurate information to potential recruits during consultations.
- Mentored junior recruiters on effective techniques for building rapport with prospective candidates, leading to higher success rates in securing commitments from qualified individuals.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Association of Finance And Insurance
Chicago, IL05.2006
High School Diploma -
North Central HIgh School
Spokane, WA06.1988
Skills
- Team Development
- Employee Coaching
- Sales Presentations
- Price Structuring
- Advertising and marketing
- Sales operations
- Sales Leadership
- Goal Setting
- KPI Tracking
- Strong negotiation skills
- Loan Portfolio Monitoring
- Inventory Reconciliation
Timeline
RV Sales Associate
R N R RV's
11.2023 - Current
RV Sales Manager
Camping World RV Sales
11.2021 - 11.2023
General Sales Manager
BMW Of Spokane
07.2013 - 05.2020
Advertising Account Executive Automotive
Spokesman Review Media
04.2011 - 02.2013
Acura Sales Manager
Acura Of Spokane
03.2006 - 04.2011
BMW Client Advisor
BMW Of Spokane
02.2003 - 03.2006
Automotive Sales Consultant
Wendle Motors
12.1999 - 02.2003
Staff Sergeant
United States Marine Corps
11.1988 - 12.1999
Association of Finance And Insurance
High School Diploma -
North Central HIgh School
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