Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Hunter

Broadband Specialist
Middleburg,FL

Summary

I have worked in Sales for most of my career presenting various products and services. F2F has always been my strong suit. I have been told by clients that I come across as honest & likable! I enjoy meeting new people and building and maintaining successful relationships. Looking to achieve & exceed sales targets with your company. Proactive sales expert with a solid background of sales accomplishment. Well-versed in current trends in the region and market. Focused on applying good relationship-building and project management skills toward maximizing sales success. Achievements include regularly exceeding sales, service and customer acquisition quotas. Dedicated to expanding reach and gross sales with good networking and account servicing skills. Superior work ethic with an adaptable approach. Results-oriented Direct Sales Representative successful at generating new leads, conducting demonstrations and negotiating deals with current and future customers. Comfortable traveling and taking on underperforming areas to bring about remarkable increases in sales and customer numbers. Proficient in [Software] and [Software]. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Direct Sales Associate

Metronet Telecommunication
Palm Coast, Florida
01.2023 - Current
  • Assisted customers with selecting products based on their individual requirements.
  • Participated in team meetings and provided feedback on new ideas or strategies for improving sales performance.
  • Ensured compliance with all applicable laws regarding direct sales operations.
  • Attended trade shows and conventions to promote company products.
  • Tracked daily sales activity using specialized software programs.
  • Demonstrated product features and benefits to potential customers.
  • Maintained a detailed database of customer information for follow-up purposes.
  • Analyzed competitor data to assess current trends in the industry.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Discussed service levels with customers and potential upgrades.
  • Sold products and services in field for company.
  • Leveraged expert sales and relationship-building abilities to exceed sales quota.
  • Visited potential and current customers at personal and business locations to promote products.
  • Demonstrated product features to align with customer needs.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Listened to customer needs to identify and recommend best products and services.
  • Reduced process lags by training employees on best practices and protocols.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Recruited, hired and trained new hires to optimize profitability.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Identified customer needs by asking questions and advising on best solutions.
  • Produced sales documents, finalized deals and filed records.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Greeted and assisted customers to foster positive experiences.
  • Monitored competitors' activities related to pricing, promotions, product offerings.
  • Served as a point of contact for customers seeking more information about our products or services.

Direct Sales Consultant

Fastest Feedback
Tallahassee, Florida
11.2022 - Current
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Pursued new accounts through lead generation, cold calling and advertising referrals.
  • Identified customer needs by asking questions and advising on best solutions.
  • Discussed service levels with customers and potential upgrades.
  • Listened to customer needs to identify and recommend best products and services.
  • Visited potential and current customers at personal and business locations to promote products.

D2D

Door Knockers LLC
Tallahassee, Florida
11.2021 - 11.2022
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Discussed service levels with customers and potential upgrades.
  • Pursued new accounts through lead generation, cold calling and advertising referrals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Sold products and services in field for High Speed Fiber Optic company.
  • Listened to customer needs to identify and recommend best products and services.
  • Demonstrated product features to align with customer needs.
  • Produced sales documents, finalized deals and filed records.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Leveraged expert sales and relationship-building abilities to exceed sales quota by [Number]%.

Field Service Representative

SPI / Ting Internet
Broomfield, CO
01.2020 - 10.2021
  • Explained and recommended service options to customers and explained the costs involved.
  • Communicated with all partners including vendors, upper management and peers.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Ensured that work reports were completed for each field visit.
  • Provided outstanding customer service on each field visit according to Ting's guidelines.
  • Handled telephone support calls from customers to determine issues and provide effective solutions.

Quality Assurance Representative

Sales Partnerships Inc.
Broomfield, CO
09.2019 - 12.2019
  • Participated in scheduled quality assurance team meetings and presented reports and findings to facilitate improvements.
  • Educated customers on product and service offerings.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Attended team meetings each month to voice concerns and offer constructive feedback to others.
  • Kept current on market and product trends to effectively answer customer questions.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.
  • Planed my own route daily for efficient and strategic time management.
  • B2B 35 - 40 Merchants Daily

Residential Sales Consultant

Trugreen Limited Partnership
Durham, NC
03.2019 - 09.2019

Door to Door Sales of Lawn weed control services

Greet customers with warm friendly smile and "ice breaker"

Turn and burn ( will explain)

Point out concerns with lawn with sense of urgency

Ask probing questions to find there major concerns

Present our solutions to eliminate there concerns

Ask for the sale!

Negotiate price ONLY if nessesary!

Close the sale and thank them for there business!

Work efficiently by managing time effectively.

Always be ethical!

Dispatcher

Inpax Shipping Solutions
Durham, NC
08.2018 - 02.2019
  • Reviewed routes and adjusted plans to meet daily requirements.
  • Tracked all changes in computer system.
  • Monitored dispatch board and adjusted call priorities.
  • Maintained current knowledge of all personnel in the field and all completed deliveries or delays.
  • Managed daily delivery and work schedules to maximize coverage.
  • Maintained up-to-date knowledge of traffic problems and weather concerns.
  • Monitored department performance data to identify and avoid potential risks.
  • Forecasted manpower requirements based on daily workload and company targets.

Client Service Manager

Karpos & Assocites CPA
Hepstead, NY
04.2018 - 07.2018
  • Generated leads for new sales through telephone and email contact with customers
  • Kept current on market and product trends to effectively answer customer questions
  • Developed empathetic client relationships and earned reputation for exceeding sales goals
  • Informed customers about all product lines and services offered by the company
  • Organized weekly sales reports for the sales department to track product success
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Kept abreast of rapidly evolving technology to provide knowledgeable customer support
  • Trained new employees on company customer service policies and service level standards

FC1 Assoc

Amazon
Durham, NC
11.2017 - 03.2018

Director

KENNETH F JONES CPA LLC
Clayton, NC
11.2016 - 08.2017
  • Manage the staff, clients, and process for particular accounts Create strong client relations Intervening when problems occur Lead marketing efforts, pricing, and outreach for CEO Lead presentations to area business owners to provide accounting and bookeeping services.

Public Relations Manager

MARGARET F STAMPLEY CPA
Charlotte, NC
11.2013 - 06.2016
  • Responsibilities Included but limited to the following: Managing a Telemarketing ( Appointment setters) team, including training, hiring, firing ( high turnover position) Cold - Calling, acting as Cient Service Representative meeting with business owners or decision makers to obtain new accounts.
  • Taking care of marketing efforts related to SEO and google ranking for target markets.
  • Pick up and delivery of client records to maintain feedback of customer service.
  • Attending local town chambers and events as face of firm.
  • Establishing Annual goals for Vertical growth.
  • Creating new oppurtunties for growth in niche markets ie BHPH market.

National Sales Manager

CAPITAL BANKCARD
Boston, MA
04.2008 - 05.2013
  • Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Responded to all customer inquiries in a timely manner.Collaborated with members of other departments to complete sales transactions.Used networking opportunities to create successful, on-going business relationships.Planned and organized routes within territory to maximize efficiency and time in the field.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.

Education

DeVry Institute of Technology

Skills

  • Revenue driven
  • D2D & B2B
  • Knowledge of Customer & Markets
  • Cold Calling
  • Adept in closing the sale
  • Deliver specific & identifiable results
  • Accountable
  • Goal-Oriented
  • Punctual
  • Team Player
  • Advertising Sales
  • Automotive Sales Management
  • Customer service
  • Residential & Commercial Delivery
  • [Type] Sales
  • [Product or Service] Knowledge
  • Field Experience
  • Customer Relationship Management
  • People Skills
  • Active Listening
  • Customer Service

Timeline

Direct Sales Associate

Metronet Telecommunication
01.2023 - Current

Direct Sales Consultant

Fastest Feedback
11.2022 - Current

D2D

Door Knockers LLC
11.2021 - 11.2022

Field Service Representative

SPI / Ting Internet
01.2020 - 10.2021

Quality Assurance Representative

Sales Partnerships Inc.
09.2019 - 12.2019

Residential Sales Consultant

Trugreen Limited Partnership
03.2019 - 09.2019

Dispatcher

Inpax Shipping Solutions
08.2018 - 02.2019

Client Service Manager

Karpos & Assocites CPA
04.2018 - 07.2018

FC1 Assoc

Amazon
11.2017 - 03.2018

Director

KENNETH F JONES CPA LLC
11.2016 - 08.2017

Public Relations Manager

MARGARET F STAMPLEY CPA
11.2013 - 06.2016

National Sales Manager

CAPITAL BANKCARD
04.2008 - 05.2013

DeVry Institute of Technology
Joseph HunterBroadband Specialist