Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Hyer

Jacksonville

Summary

Hardworking and reliable with strong ability in performing any task accurately and efficiently. Offering well thought out ideas to help productions, safety, and customer satisfaction. Highly organized, proactive and punctual with team-oriented mentality. Currently driven to become an asset in a company that I can grow with and make a career out of.

Overview

13
13
years of professional experience

Work History

Route Driver

UniFirst
04.2022 - Current
  • Logged mileage, stops, orders and carton counts for each route.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Received, counted and inspected inventory for delivery.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Operated delivery vehicles safely and efficiently.
  • Delivered orders to customers to drive full satisfaction.
  • Processed payments, made change, and provided receipts.
  • Maintained records of sales and customer information to support accuracy.

Warehouse Associate

Aldi Distribution Center
05.2021 - 03.2022
  • Selects and receives incoming stock efficiently to effectively fulfill orders received from stores.
  • Relocates merchandise throughout the warehouse according to product handling guidelines.
  • Sorts, organizes and loads merchandise strategically in preparation for shipment from trucks / back-hauls.
  • Performs general cleaning duties to achieve warehouse appearance standards and safety requirements.
  • Participates in-taking warehouse inventory counts according to guidelines.
  • Provides input to the warehouse management regarding changes to improve processes.


Material Handler

Uline
01.2021 - 04.2021
  • Tracked deliveries and storage locations with timely documentation.
  • Kept material-handling equipment in good working order with frequent inspections and basic repairs.
  • Uphold strict quality assurance standards, inspecting materials and shipments for defects or compliance issues.
  • Prepared 600+ shipments per week to meet delivery timeline goals.
  • Identified safety, shipment, and storage issues by approaching each work order with analytical mindset.
  • Attached classifying tags to containers to provide identifying information.
  • Handled shipping, including preparing, tagging and securing containers.
  • Kept records current, continuously entering materials movements into computer system.

Driver

Uber
03.2020 - 12.2020
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Achieved consistently high customer scores due to exceptional service.
  • Transported clients to specified destinations safely and on-time.
  • Offered riders information about local attractions and restaurants.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Sales Associate

Fastenal
03.2019 - 02.2020
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Order Picker

Amazon
11.2015 - 02.2019
  • Keyed in data for packages into computer system using hand-held scanners, averaging 500 packages per shift.
  • Used RF scanner to pick items from bins and complete orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.

Jockey Driver

Intermodal Services of America
03.2012 - 10.2015
  • Conducted daily check on vehicle prior to shift start to identify mechanical defects.
  • Operated powered industrial jockey trucks to move product around distribution center.
  • Initiated yard checks to maintain inbound and outbound dock and staging areas.
  • Operated truck to transport trailers to and from rail cars for loading, unloading and storage purposes.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Loaded, balanced and secured product to safely transport goods.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Maintained ongoing communications with management in operations center to keep teammates informed.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition.

Education

High School -

Pen Argyl Area High School
Pen Argyl, PA
06.2010

CDL A - undefined

Lehigh Career And Technical Institute
Schnecksville, PA
08.2018

Skills

  • Route management
  • Passenger support
  • Leadership
  • Relationship development
  • Organization
  • Customer service
  • Sales
  • Planning and coordination
  • Multitasking
  • Responsibility
  • Excellent customer service
  • Route logs
  • GPS and route planning
  • Order picking and processing
  • Conflict resolution

Timeline

Route Driver

UniFirst
04.2022 - Current

Warehouse Associate

Aldi Distribution Center
05.2021 - 03.2022

Material Handler

Uline
01.2021 - 04.2021

Driver

Uber
03.2020 - 12.2020

Sales Associate

Fastenal
03.2019 - 02.2020

Order Picker

Amazon
11.2015 - 02.2019

Jockey Driver

Intermodal Services of America
03.2012 - 10.2015

CDL A - undefined

Lehigh Career And Technical Institute

High School -

Pen Argyl Area High School

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Joseph Hyer