Joseph Ihle
Edina,MN
Summary
Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in the industry.
Overview
15
15
years of professional experience
Work History
Senior Data & Insights Analyst
MoneyGram International
St. Louis Park, MN
10.2016 - Current
- Lead internal reporting and analytics capabilities for complex, transactional point-of-sale data sourced via multiple systems
- Build data views to support self-service analytics, leveraging BigQuery
- Elicited and defined requirements for ongoing development of MoneyGram data lake and analytics data mart, improving data accessibility
- Collaborated with Go-to-Market Product and Marketing teams to define data requirements for ad hoc programs, enhancing decision-making processes
- Analyze new product performance for Go-to-Market programs and initiatives
- Develop reporting for sales, revenue, and agent performance
- Managed transactional reporting ensuring compliance with regulatory rules
- Conduct performance testing for point-of-sale upgrades
- October 2023 – Present
- January 2020 - September 2023
- March 2018 – January 2020
- October 2016 – March 2018
Senior Business Process Analyst
UnitedHealthcare
Minnetonka, MN
04.2015 - 10.2016
- Revised process documentation and business workflows for department’s main functions, enhancing clarity in data and metric definition, report creation, and customer report delivery
- Collaborated with cross-department teams to onboard new health networks onto company’s claims and reporting system, streamlining integration process
- Conducted quality review of all customer-facing reports, ensuring accuracy and compliance with standards
- Maintained the team’s contract database, released regular reporting, and researched questions and ran analysis for ad hoc business requests
Loan Document Specialist
Wells Fargo
Minneapolis, MN
08.2011 - 10.2014
- Reviewed loan files for compliance with government regulations and salability to secondary market, ensuring adherence to industry standards
- Tested software solutions to implement new team methodologies, enhancing operational effectiveness
- Conducted training sessions for teammates on various processes on multiple team processes
- Tested a variety of software for new team methodologies
Education
Bachelor of Business Administration - Finance
University of St. Thomas
St. Paul, MNSkills
- Google BigQuery
- SQL programming
- Cognos Analytics
- Looker
- Excel proficiency
- Dashboard reporting
- Complex data analysis
- Regulatory reporting
- Database querying
Timeline
Senior Data & Insights Analyst
MoneyGram International
10.2016 - Current
Senior Business Process Analyst
UnitedHealthcare
04.2015 - 10.2016
Loan Document Specialist
Wells Fargo
08.2011 - 10.2014
Bachelor of Business Administration - Finance
University of St. Thomas