Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
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Joseph Im

Joseph Im

ATLANTA,GA

Summary

Versatile Marketing Manager with a proven track record at Tangerine Software Solutions, enhancing market trends and driving sales growth. Excelled in digital marketing and staff management, leading diverse teams to exceed strategic goals. Demonstrated expertise in customer relationship management, significantly improving client satisfaction and loyalty.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hyundai SK Battery Plant (Kukbo Design)
08.2024 - Current
  • Addressed service gaps to promote seamless customer experiences.
  • Fostered a collaborative environment for enhanced team performance.
  • Implemented strategic initiatives for improved employee engagement.
  • Coordinated scheduling for maximized staff productivity.
  • Conducted financial analysis for informed strategic planning.
  • Ensure all workers sign the timesheet daily.
  • Take and report daily photos of workers to the company and in the chatroom.
  • Check workers' Safety PPE gear before starting.
  • Communicate daily work scope to the company and in the chatroom.
  • Inspect workers on painting, scissor lifts, heavy machinery permits, tools, and approvals.
  • Discuss work progress or change orders at the company trailer when needed.
  • Receive and report daily completion photos to the company and the chatroom at day’s end.

Manager /Construction Superintendent

Hyundai Motor Group Meta Plant (Samjin Elex)
06.2024 - Current
  • Improved workflow by organizing and prioritizing daily tasks.
  • Provided support for various departments to ensure smooth operations.
  • Conducted routine maintenance for optimal equipment performance.
  • Enhanced team collaboration with clear communication of project goals.Manager / Superintendent
  • Implemented training programs for enhanced employee skills.
  • Street Light Pole Installation & Welding:Oversee the installation of street light poles, ensuring measurements are correct and evenly spaced.
    Monitor welding work for safety and quality.
  • Staffing & Worker Safety:Ensure all workers sign in on the timesheet.
    Morning TM starts at 6:30 AM, work hours are 7 AM - 4:30 PM.
    Check that all workers wear proper PPE gear.
    Monitor staffing inside the facility, ensuring no hazards prevent work and provide assistance when necessary.
  • Task Coordination & Reporting:Take daily photos of the crew and report to the company chatroom.
    Text daily work scope to the company chatroom and internally.
    Mark progress on blueprints and communicate completed tasks to the company.
  • Material & Supply Management:Ensure workers have the tools, buggies, and water supply they need.
    Handle concrete and White Cap material ordering and deliveries.
    Escort delivery trucks to the office/material drop-off and monitor forklift safety during unloading.
  • Safety & Site Management:Ensure all extension cords are intact for safety.
    Set up barricades to keep unauthorized people from hazardous areas or machinery.
    Monitor heavy machinery operators, ensuring no damage to the site or surroundings.
    Oversee the installation of light poles using heavy equipment, ensuring safe practices.
    Watch cable tray and cable pulling operations inside and outside the facility.
  • Planning & Problem-Solving:Suggest new plans or ideas for improving work progress or safety.
    Attend meetings such as Safety Hyundai Engineering and OSHA walk-throughs (1-2 times a month).
  • End-of-Day Reporting:Take photos of completed work and report it in the company chatroom at the end of the day.
  • Coordinated recruitment efforts to attract top talent.

Site Safety Manager

Hyundai Motor Group Meta Plant (Sunwoo)
10.2024 - 12.2024
  • Coordinated regular toolbox talks, reinforcing key safety concepts among employees on a consistent basis.
  • Promoted a culture of accountability within the organization by holding individuals responsible for their safety performance and ensuring adherence to established protocols.
  • Conducted thorough investigations into workplace incidents, identifying root causes and implementing corrective actions.
  • Mentored junior safety personnel, providing guidance on best practices and fostering a strong commitment to workplace safety throughout the organization.
  • Ensure all workers sign the timesheet (7:45 AM start, 8:00 AM to 5:00 PM workday).
  • Ensure all workers wear PPE safety gear.
  • Oversee welding, steel plate installation, and guide workers with translations for Korean workers.
  • Inspect tools, equipment, machinery, and approval stickers for usage.
  • Check and replace any damaged extension cords.
  • Ensure handling permits are in place for heavy machinery.
  • Set up barricades when needed.
  • Manage material, machinery orders, and escort delivery trucks to the work area.
  • Order dumpsters and manage weekly recycling.
  • Address safety violations and remind the team of safety rules.
  • Stop work if safety hazards arise.
  • Spot check workers on boom lifts, scissor lifts, cutting equipment, welding, and harness use.
  • Conduct walk-throughs with the safety team (once or twice a month).
  • Walk-through with OSHA and HMGA safety teams.
  • Assist the director in explaining project details to the HMGA mechanical team.
  • Take daily photos and report work progress to the company and chatroom.

Assistant Project Manager / Superintendent /Project Manager Assistant / Superintendent /Public Safety Officer

Hyundai Motor Group Mega Plant (WooHyun)
03.2024 - 09.2024
  • Implemented risk management frameworks, reducing project vulnerabilities.
  • Improved stakeholder communication, enhancing transparency throughout the project lifecycle.
  • Coordinated multiple project phases, ensuring seamless integration for teams.
  • Communicated project status updates, enhancing stakeholder transparency and trust.
  • Managed project milestones to align with client objectives and company goals.
  • Negotiated vendor contracts to reduce costs for high-impact tech projects.
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Welding & Metal Fabrication: Perform welding, cutting, and metal fabrication (e.g., duct vents, handrails, ladders for roofs), ensuring proper measurements and safety during execution.
  • Plumbing & Installations: Install toilets, urinals, plumbing drains (FCO, WCO, FD), and handle water testing for restrooms.
  • Safety Management: Ensure all workers wear PPE, set up safety barricades, have fire watchers during welding, and use fire blankets. Monitor for safety violations and ensure extension cords are safe.
  • Logistics & Coordination: Transport workers, purchase supplies, and manage machinery (e.g., boom lifts, scissor lifts). Ensure all work aligns with the project schedule and blueprint.
  • Vendor & Worker Oversight: Check on vendor work progress, measurements, and quality. Guide vendors and staff to ensure smooth project completion.
  • Inspection & Reporting: Take daily photos of work progress, report to the company chatroom, and ensure proper installation of items like curtain boxes, handrails, and duct vents.
  • Permits & Approvals: Handle tool, wet cutter, and machinery permits, ensuring all necessary safety and operational approvals are in place.
  • Problem Solving: Address site issues or conflicts with other companies promptly to keep the work progressing.

Assembly Building in Hyundai Meta Plant

Hyundai Motor Mega Plant Kukbo Design, Woohyun
05.2024 - 07.2024
  • Contributed to a positive work environment by exhibiting strong teamwork, professionalism, and dedication in every aspect of the plant assembler role.
  • Improved workflow efficiency through strategic organization of tasks and prioritization of responsibilities.
  • Managed inventory of parts and materials required for daily assembly tasks, contributing to smooth operation flow within the facility.
  • Assisted in training new employees on proper assembly techniques, fostering a strong team dynamic and upholding quality standards.
  • Metal Door Frame Installation & Repair:Install and repair metal door frames (including those from other companies).
    Ensure door frames are level, straight, and function properly (close/open correctly).
    Inspect welding to ensure frames can be attached without screws.
  • Elevator Rails Welding:Weld rails for the elevator, ensuring proper construction and safety.
    Use fire blankets during welding and ensure fire watchers and a safety worker are present.
  • Worker Safety & Oversight:Ensure all workers sign in on the timesheet.
    Morning TM starts at 7:15 AM, work hours are 7:30 AM - 5-8 PM.
    Check that all workers are wearing proper PPE gear.
    Ensure extension cords are not damaged and set up barricades when needed.
    Use leveling tools to ensure everything is properly aligned.
  • Task Reporting & Communication:Take daily photos of the crew and report to the company chatroom and internally.
    Post daily work schedule in the company chatroom.
  • Inspect & Correct:Inspect and evaluate errors made by other companies during door installations.
    Suggest and implement new methods to ensure correct door installation.
  • Supplies & Purchasing:Buy necessary supplies for the job from Home Depot or Lowe's.
  • End-of-Day Reporting:Take photos of completed work and report it in the company chatroom.

Paint Shop Manager

Hyundai Motor Group Mega Plant (Kukbo Design)
04.2024 - 05.2024
  • Organized training workshops for employees to expand their skill sets in various painting techniques and related areas such as color theory or surface preparation.
  • Evaluated employee performance regularly using objective metrics like speed accuracy consistency which informed decisions about promotions raises other incentives.
  • Established positive relationships with suppliers, negotiating favorable pricing on materials for increased profitability.
  • Implemented quality control measures to minimize errors and ensure a high level of craftsmanship in all completed projects.
  • Dispose of trash, recycle, and manage metal scraps and steel.
  • Ensure all workers sign the timesheet.
  • Morning TM starts at 7:30 AM, work hours are 8 AM - 4-8:30 PM.
  • Check workers’ PPE gear for safety compliance.
  • Take daily photos of the crew and report to the company chatroom.
  • Post daily work schedule in the company chatroom.
  • Follow up on company-assigned tasks to meet deadlines.
  • Ensure walkways and machinery paths are clear and safe.
  • Assist with skytrack forklift operations for safe trash disposal from the second floor.
  • Report completed tasks and photos at the end of the day in the company chatroom.

Project Manager Assistant / Superintendent /Public Safety Officer

Hyundai Motor Group Mega Plant (Da Won)
11.2023 - 01.2024
  • Conducted quality assurance checks throughout project lifecycle to maintain high standards.
  • Created detailed schedules for project milestones to ensure timely completion.
  • Identified potential project risks with thorough analysis and developed mitigation strategies.
  • Guided team members in prioritizing tasks to align with project objectives.
  • Project Management: Oversee interior design tasks, including metal framing, drywall, painting, compound, sanding, roofing, and tile installation (up to 40ft high walls).
  • Safety & Compliance: Ensure all workers sign timesheets, wear PPE, and follow safety protocols (e.g., checking for safety violations, managing hot work permits).
  • Logistics: Transport workers, buy supplies, handle machinery permits (e.g., boom lifts), and coordinate deliveries.
  • Communication: Daily reporting to company chatroom with photos, work scope updates, and progress.
  • Coordination: Handle vendor and subcontractor relations, manage changes to work scope, and monitor progress and quality (e.g., leveling tiles, ensuring proper installation).
  • Inspection: Conduct on-site inspections, ensure proper tile and painting installation, and check for hazards (e.g., electrical cords, unsafe steps).
  • Problem Solving: Address any issues on-site and escalate when needed, ensuring continuous work flow.

Marketing Manager

Tangerine Software Solutions/ Warehouse Online Mar
06.2015 - 05.2023
  • Identified emerging market trends with in-depth analysis to inform business decisions.
  • Conducted cost-benefit analyses for proposed marketing projects.
  • Motivated diverse teams with clear communication and shared goals for project success.
  • Managed timelines and budgets for campaign execution, ensuring alignment with strategic objectives.

Unload the truck once a week when it comes to the warehouse, put things in order or category in order ● Build furniture if it requires you to build for display for customer to see and be interested on the item

● Post products on platforms like eBay and Amazon for sales

● Handle your own customer from your email if they want to speak with you thru phone or meet clients in the warehouse

● Take photos of the items best you can for the listing online

● Handle shipments and packaging

● Manage marketing, sales representatives for new client account for website developments, online marketing, SEO Services

Assistant Manager

United Integrity Janitorial Group/ Mansell/Rosewel
06.2006 - 03.2017
  • Addressed service gaps to promote seamless customer experiences.
  • Fostered a collaborative environment for enhanced team performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.

Assistance manager, to help buffing floors on the weekends if needed

● Receive daily tasks to complete, Also write and sign the end of daily reports

● Handle paperwork for the supply sheet, what is needed in these four buildings, and help the supervisor to organize the supplies that come in once a month

● Check time sheets, handle payrolls, keep record of new worker’s documentation

Kitchen Chief

Niko Niko/ Yoshino / Kani House
07.2011 - 06.2015
  • Implemented rigorous food safety protocols to meet health regulations.
  • Collaborated with chefs to create innovative dishes for diverse clientele.
  • Analyzed usage patterns to improve purchasing decisions.
  • Promoted open communication, resulting in reduced conflict among staff.

rep food in the morning. Set the display to be cleaned and nicely for the customers to enjoy

● Take orders with a positive attitude, always repeat what they order just to check to make no mistake on the orders, serve very clean, nicely, and gently as I put the dish on the table

● Make sushi rolls, topping sushi rolls, chop up certain fish every week if needed. Prepare cut veggies as same size as possible and always work with full energy

● Always have a conversation with customers who sit in the sushi bar section. To make them feel welcome and home

Sales Manager

Metro Pcs - Dealer Services /Third Eye Communicati
05.2010 - 08.2011
  • Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

Project Manager / Superintendent / Safety Manager

Hyundai Motor Group Mega Plant (Kukbo Design) - Pr
02.2024 - 08.2024

● Engaged stakeholders in project discussions to align expectations and gather feedback.
● Conducted quality assurance checks throughout project lifecycle to maintain high standards.
● Coordinated with external vendors to ensure deliverables met project specifications.
● Created detailed schedules for project milestones to ensure timely completion.
● Ensure all workers sign the timesheet and follow safety protocols (PPE).
● Transport workers to the facility as needed.
● Monitor daily work schedule: starts at 7:00 a.m. and ends at 5:00 p.m.
● Take daily photos of workers and report to the company and team.
● Update company chatroom with daily work scope.
● Handle vendor relations, company changes, and requests from
Hyundai Engineering or Da Won.
● Set up safety barricades and inspect work for safety violations.
● Ensure proper installation of waterproof painting and correct leveling
of tiles and walls.
● Attend safety and OSHA meetings, conduct facility walk-throughs.
● Buy supplies and manage tool/machinery permits.
● Inspect and manage worker performance, ensuring proper construction
and installation standards.
● Address issues or conflicts with other companies working on-site.
● Report daily progress and completed tasks to the company.

Assistant Manager

Heritage Golf Links - Outside Service
01.2009 - 04.2010
  • Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
  • Aided tournament organization efforts through precise management of tee times and golfer registration processes.
  • Assisted event coordinators in setting up tournaments or special functions at the course, ensuring a successful outcome for all parties involved.
  • Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.

Sales Associate

Sky-talk Communications GA Market
05.2006 - 12.2008
  • Inspected completed markers for any defects or issues.
  • Packaged finished markers for distribution and storage.
  • Operated marker-making machines to create quality products.
  • Mixed inks and materials to ensure proper color consistency.

Education

High School Diploma -

Palisade Park High School
GA

Certificate Programs - Marketing Management

Digital Marketing Strategist

OSHA Outreach Training Program Construction

Construction Health And Safety
Certificated

Skills

● Digital marketing

● Social media marketing

● Staff management

● Client Relationship Development

● Customer service

● Leadership Development

● Decision-making

● Strategic planning

● Problem-solving

Accomplishments

  • To secure a position within a reputable and dynamic organization where I can leverage my skills, experiences, and expertise to contribute to the highest standards of excellence, while effectively meeting the diverse needs of clients and fostering long-term success
  • 4+ years of customer service and sales experience, consistently achieving sales targets and building strong client relationships to enhance customer satisfaction and loyalty.
  • 2+ years of administrative and management experience, overseeing office operations, streamlining processes, and ensuring efficient workflow across departments.
  • 3+ years as a sushi chef, mastering culinary skills, maintaining high standards for food quality and presentation, and delivering exceptional dining experiences.
  • 3+ years in online marketing and sales, successfully driving online campaigns, optimizing digital content, and increasing customer engagement and revenue.
  • 10+ years of subcontractor experience managing office building projects, coordinating with contractors, managing schedules, and ensuring projects are completed on time and within budget.
  • Promoted to Manager within one year at MetroPCS, demonstrating exceptional leadership, problem-solving abilities, and a strong drive to exceed sales goals and improve team performance.

Languages

English
Native or Bilingual
Korean
Full Professional

Certification

  • Microsoft Certified, Azure Fundamentals - Microsoft Corporation.
  • Salesforce Administrator Certification – Salesforce.com, Inc.
  • Driver's License
  • Microsoft Office Specialist (MOS) Certification
  • Salesforce Certified Administrator
  • OSHA Certified
Joseph Im