Joseph Iniguez
Montebello,CA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
Allied Universal Security Services
Whittier, CA
08.2023 - Current
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Provided direction and guidance to staff in the performance of their duties.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Ensured employees' readiness for daily operations.
- Conducted routine patrols in assigned locations.
- Prioritized the well-being of guards and employees through adherence to safety protocols.
- Enforced client-set rules and regulations
- Assisted in handling emergency situations.
- Compiled detailed reports on various topics, including medical emergencies and property damage incidents.
- Managed the resolution of escalated customer service issues.
- Provided outstanding customer service to ensure positive experiences.
Package Delivery Driver
FedEx:Ground
Vernon, CA
02.2023 - 08.2023
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Loading packages into the truck and ensuring they are secure for transport.
- Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
- Following all safety protocols while operating a motor vehicle during deliveries.
- Accurately completing paperwork associated with each delivery including invoices, manifests, bills of lading.
- Ensuring compliance with local laws governing transportation of hazardous materials when applicable.
- Transported and safely delivered items to prevent damage or loss.
- Provided outstanding customer service to ensure positive experiences.
- Provided customer service to ensure client satisfaction.
Professional Mover
Titan relocation Service
Commerce, CA
04.2021 - 12.2022
- Loaded and unloaded furniture, boxes, appliances, and other items onto trucks for transport to desired locations.
- Provided customers with estimates for the cost of their move.
- Wrapped furniture in protective coverings before loading it onto truck.
- Assisted customers with packing fragile items into labeled boxes.
- Carefully loaded furniture and boxes onto moving trucks using dollies, ramps, and other equipment as necessary.
- Unloaded furniture from trucks at destination sites ensuring that each item was in the correct room according to customer instructions.
- Disassembled large pieces of furniture when required for efficient transportation or storage purposes.
- Worked with a team of movers to efficiently complete moves on time and within budget constraints.
- Inspected vehicles daily to ensure they were safe for use on the roadways including checking oil levels, tire pressure, lights, brakes..
- Maintained safe driving habits to protect property and general public on roadways.
- Communicated with customers regarding moving needs and deadlines.
- Secured items in truck by strapping over protective padding.
Package Delivery Driver
UPS
Vernon, CA
08.2016 - 03.2021
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Loading packages into the truck and ensuring they are secure for transport.
- Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
- Following all safety protocols while operating a motor vehicle during deliveries.
- Accurately completing paperwork associated with each delivery including invoices, manifests, bills of lading.
- Ensuring compliance with local laws governing transportation of hazardous materials when applicable.
- Transported and safely delivered items to prevent damage or loss.
- Performing pre-trip inspections of assigned vehicles before starting routes.
- Provided outstanding customer service to ensure positive experiences.
Education
High School Diploma -
Schurr High School
Montebello, CA06-2016
Skills
- Security management
- Incident Investigation
- Patrol Supervision
- Report Preparation
- Security procedures knowledge
- Punctuality
- Reporting skills
- Work ethic
- Radio communication
- CPR and Child CPR Training
- AED certified
- Safety and security procedures
- Employee Relations
- Defensive driving training
- Problem Resolution
- Conflict de-escalation
Certification
- CPR Certified
- AED Certified
Timeline
Security Officer Supervisor
Allied Universal Security Services
08.2023 - Current
Package Delivery Driver
FedEx:Ground
02.2023 - 08.2023
Professional Mover
Titan relocation Service
04.2021 - 12.2022
Package Delivery Driver
UPS
08.2016 - 03.2021
High School Diploma -
Schurr High School