Summary
Overview
Work History
Education
Skills
references
Timeline
OfficeManager
Joseph Jackson

Joseph Jackson

Fairfax,VA

Summary

A highly motivated, self-driven professional that has expertise in multiple avenues of different careers that include; Logistics, Operational Management, Project Management, Team Management, Data Analysis, Recruitment and Sales. I have management experience in Operations, Logistics and Sales. I specialize in recruitment & team building from the Cooperate America to Collegiate Sports. lead a team and provide exceptional results in all areas; and have in the past. Being a former collegiate athlete to now a Coach; I understand the importance of being a team player to get the desired results for the teams success. I am proficient in all Microsoft applications which allows me to be the organized, detailed individual I am. My work ethic is second to none, and that will be proven each day.

Overview

6
6
years of professional experience

Work History

Assistant Football Coach

Southeastern Missouri State University
03.2023 - Current
  • Teach / Mentor 100+ student athletes
  • Highly activated recruiter to help find the best available talent for the staff / team
  • Assist Director of Operations on team travel (hotel, flights & food catering)
  • Manage player meetings, staff meetings
  • Teach a detailed performance training, detailed performance to the team & staff to perform at their best ability

Assistant Football Coach

Presbyterian College
01.2022 - 03.2023
  • Teach / Mentor 100+ student athletes
  • Highly activated recruiter to help find the best available talent for the staff / team
  • Assist Director of Operations on team travel (hotel, flights & food catering)
  • Manage player meetings, staff meetings
  • Teach a detailed performance training, detailed performance to the team & staff to perform at their best ability

Assistant Football Coach

Gannon University
06.2021 - 01.2022
  • Teach / Mentor 100+ student athletes
  • Highly activated recruiter to help find the best available talent for the staff / team
  • Assist Director of Operations on team travel (hotel, flights & food catering)
  • Manage player meetings, staff meetings
  • Teach a detailed performance training, detailed performance to the team & staff to perform at their best ability

Area Manager (Operations Manager)

Amazon LLC.
04.2020 - 01.2022
  • L5 ELIGIBILITY DOCUMENTED
  • Top Rank regional recognition for Quarterly Analytic Metrics
  • Created & organized detailed operational plan to eliminated operational misses & gaps
  • Led team meetings to identify operational issues - track staging / sort misses and prevent any future shift implications
  • Managed warehouse operation as the Direct Report for 100+ employees
  • Same-Day shift
  • Sort Shift
  • PEAK & PRIME DAY
  • Developed team assistants to be eligible for L3 & L4 promotion
  • Recruited, developed and retained a high-performing empowered team
  • Led by providing hands-on support to the team to ensure the daily goals were met
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

Operations Manager/Traffic Control

Kinetic Energy Solutions LLC.
03.2019 - 03.2020
  • Responsible for prospecting new contracts, and successfully winning six-figure bids on numerous contracts not only for the Traffic Control division but the Hydrovac as well to bring in more revenue
  • A point of contact for any incident resolving between contracts
  • Job scheduling, employee work hours tracking and keeping record of the dispatch tickets from each job
  • Conducted interviews as the hiring manager
  • New hire training; Classroom & field training
  • Day to day tasks include managing crew members, assigning the day's assignments using Microsoft applications for various spreadsheets
  • Critical thinking is needed each day when working with the unexpected weather, and job changes forcing quick decision making to make sure each job is still covered with the proper crew and materials
  • I work directly with Washington Gas, Team Fishel Construction and R.B Hinkle Construction to ensure each job is correctly executed.

Management Trainee

Enterprise Holdings
06.2018 - 03.2019
  • Managed a fleet of 250+ vehicles while knowing the maintenance status and location of each vehicle
  • Making executive decisions to help improve company/branch growth in revenue and fleet size
  • Served as point of contact using our own Customer Relationship Management system for Satellite Branch; given the responsibility for numerous contracts and collecting monthly payments
  • I have proven to have the ability to work and lead in a fast paced environment while helping increase not only my sales numbers but m team and the overall branches’ succes
  • Statistically recorded day-to-day data analytics to make sure branches stay on track for revenue growth
  • Project coordinator for satellite branch with day to day duties on how to single handedly increase the vehicle revenue for each day (annual estimated total of 100k)
  • Top 5 performers with sales in the region among 200+ employees
  • Delivering complete satisfaction customer service through face – face/phone interactions with customers and multiple business accounts
  • Reason for leaving is because of work satisfaction; I didn’t feel I was receiving compensation for the amount of work that I was putting in.

Education

B.A Sports Psychology -

Florida Institution of Technology
Melbourne, Florida
01.2018

A.A Liberal Arts -

Orange Coast College
Costa Mesa, California
01.2016

Skills

  • Logistics & Distribution
  • Data Analysis
  • Recruiter
  • IT & Networking
  • Project Management
  • Technical Writing
  • Microsoft Office
  • Team Leadership
  • Effective Communication
  • Performance Evaluation
  • Team Building
  • Tactical Knowledge
  • Problem Solving
  • Decision Making
  • Sports Psychology
  • Time Management
  • Organizational Skills
  • Conflict Resolution
  • Player Development

references

  • John Raleigh, Operations Manager, Amazon, johralei@amazon.com
  • Eric Williams, Branch Manager, Enterprise, 757-593-7193
  • Pola Jones, Friend, Government Contractor, 703-862-0555
  • Deandre Reaves, Friend, Government Contractor, 571-643-2744

Timeline

Assistant Football Coach

Southeastern Missouri State University
03.2023 - Current

Assistant Football Coach

Presbyterian College
01.2022 - 03.2023

Assistant Football Coach

Gannon University
06.2021 - 01.2022

Area Manager (Operations Manager)

Amazon LLC.
04.2020 - 01.2022

Operations Manager/Traffic Control

Kinetic Energy Solutions LLC.
03.2019 - 03.2020

Management Trainee

Enterprise Holdings
06.2018 - 03.2019

B.A Sports Psychology -

Florida Institution of Technology

A.A Liberal Arts -

Orange Coast College
Joseph Jackson