Joseph Jacobs
Boise,ID
Summary
Detail oriented professional with a background in customer service and facility maintenance.
Proudly dependable and reliable. Effective at conflict resolution, collaboration and communication. I'm constantly and consistently looking to improve both myself and my environment through efficiency.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Cashier
Shell Gas Station
Boise, Idaho
12.2024 - 07.2026
- Processed customer transactions at a busy gas station.
- Provided friendly customer service.
- Helped resolve customer complaints.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of the checkout area and general facility daily.
- Performed other duties as assigned by management.
Post-Construction Cleaner
Go Maintenance Inc.
Boise, Idaho
04.2022 - 12.2023
- Cleaned construction sites, removing debris and hazardous materials to maintain safety standards.
- Collaborated with construction teams to schedule cleaning tasks effectively.
- Managed waste disposal, ensuring compliance with safety regulations for hazardous materials.
- Refilled restroom supplies, including hand soap and toilet tissue, to ensure cleanliness and accessibility. such as hand soap and toilet tissue in dispensers.
- Removed dirt, dust and construction material from walls, ceilings and surfaces.
Assistant Manager
Planet Fitness Gym
Twin Falls, Idaho
01.2021 - 02.2022
- Managed daily gym operations and member services.
- Trained/supervised staff on customer service practices.
- Coordinated fitness programs and events for membership enrollment and member engagement.
- Maintained facility cleanliness standards.
- Handled/Resolved member inquiries/issues.
- Created marketing initiatives to promote gym memberships.
- Implemented staff schedules and ensured adequate coverage during peak hours.
- Monitored employee attendance records, timekeeping, and payroll information.
- Mediated conflicts between team members to foster a collaborative work environment.
- Collaborated with district management on developing strategic plans for achieving business goals.
Education
GED -
Lighthouse Christian School
Twin Falls, ID05-2007
Skills
- Dependability and reliability
- Team collaboration
- Customer service
- Time management
- Conflict resolution
- Team leadership
- Staff training
- Attention to detail
- Effective communication
- Problem solving
- Facility maintenance
Certification
- NASM Certified
Affiliations
- Regular blood donator
- Participant at The Cabin literary arts center
Timeline
Cashier
Shell Gas Station
12.2024 - 07.2026
Post-Construction Cleaner
Go Maintenance Inc.
04.2022 - 12.2023
Assistant Manager
Planet Fitness Gym
01.2021 - 02.2022
GED -
Lighthouse Christian School