Joseph Jacques
Brooklyn,NY
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
MSG Entertainment
New York, NY
11.2023 - Current
- Bartender at Radio City Music Hall and Beacon Theater.
- Serves high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Uncle Barry's/Watershed
Brooklyn, USA
03.2022 - 12.2023
- Tasks performed include: mixing/serving drinks, providing customer engagement and upkeep and maintenance (bussing the bar, washing glasses, etc.)
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
La Palapa Cocina Mexicana
Manhattan, USA
01.2017 - 12.2018
- Company Overview: a 18-year running neighborhood staple located in the East Village neighborhood of Manhattan, NY
- Responsible for waiting tables and general table service at La Palapa Cocina Mexicana
Bartender
Sycamore
Brooklyn, USA
08.2015 - 06.2017
- Company Overview: a New York Times acclaimed Bar in the Ditmas Park section of Brooklyn
- Responsible for mixing/serving drinks, providing customer engagement and upkeep and maintenance (bussing the bar, washing glasses, etc.)
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Server
The Farm On Adderley
Brooklyn, USA
05.2013 - 06.2015
- Responsible for waiting tables and general table service at The Farm on Adderley, now called The Garden.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
Music Endorsed Diploma -
Edward R. Murrow HS
Brooklyn, NY01.2012
Skills
- Strong multitasking
- Strong work ethic
- Exceptional customer service
Certification
NYC Food Handlers License
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
- NYC Food Handlers License
Timeline
Bartender
MSG Entertainment
11.2023 - Current
Bartender
Uncle Barry's/Watershed
03.2022 - 12.2023
Server
La Palapa Cocina Mexicana
01.2017 - 12.2018
Bartender
Sycamore
08.2015 - 06.2017
Server
The Farm On Adderley
05.2013 - 06.2015
Music Endorsed Diploma -
Edward R. Murrow HS
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