Joseph R James II
Bristol,IN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Janitor / Custodian
American Technology Components
07.2024 - 11.2024
- Cleaned & Maintained bathrooms using a KaiVac AutoVac.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Used a Factory CAT Floor Scrubber to clean production floors.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Emptied trash cans and recycling bins to keep building clean and free of germs. Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Receiver / Material Handler / Production (General Labor)
American Technology Components
03.2024 - 05.2024
- Receiver & Material Handler – Received incoming shipments, compared contents against associated records in NetSuites and transmitted to proper department.
- Production / General Labor – Moved to Production to assist with identifying & rectifying errors that were created by co-workers.
- Installed switches into Switch Panels or Convenience Centers as instructed by Manager.
Professional Transportation Specialist
Uber Technologies, Inc.
11.2023 - 03.2024
- Communicate effectively with passengers, providing transportation to & from their desired destinations to ensure a superior customer experience.
- Ensure vehicle is maintained, clean, & in excellent condition while delivering top-notch customer service & resolving any issues promptly.
- Ensured that customer & / or bags loaded into car safely, identified the most efficient routes & demonstrate composure in high-pressure situations.
- Follow GPS directions accurately & complete necessary administrative tasks efficiently.
- Attained & maintained a 4.94-Star Uber rider rating & completed 500+ trips.
Maintenance Worker
Todd Nichols
04.2023 - 06.2023
- Cleaned apartments and prepared them for new tenants.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Rewired and replaced faulty electrical components in equipment. Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Retail Associate / Assistant Manager
Dollar General
08.2022 - 04.2023
- Began as Retail Associate & became Assistant Store Manager (within 1-1/2 months).
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained clean sales floor and straightened and faced merchandise.
- Built customer loyalty and retention by delivering excellent shopping experiences. Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance. Delivered report of store progress to District Manager on a bi-weekly basis.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
Associate of Applied Science - Computer Science
Indianapolis, IN04.2002
Diploma - Core 40 Curriculum
Hamiliton Heights High School
Arcadia, IN06.1997
Noblesville High School
Noblesville, IN05.1996
Skills
- Microsoft Office Excel, Outlook, Word
- Receiving
- Inside Retail Sales
- Office Administration
- Research & Technical Support
- Troubleshooting
- Compilation
- Responsible and dependable
- Multitasking and organization
- Attention to detail
- Customer service-focused
- Cleaning expertise
Timeline
Janitor / Custodian
American Technology Components
07.2024 - 11.2024
Receiver / Material Handler / Production (General Labor)
American Technology Components
03.2024 - 05.2024
Professional Transportation Specialist
Uber Technologies, Inc.
11.2023 - 03.2024
Maintenance Worker
Todd Nichols
04.2023 - 06.2023
Retail Associate / Assistant Manager
Dollar General
08.2022 - 04.2023
Associate of Applied Science - Computer Science
Diploma - Core 40 Curriculum
Hamiliton Heights High School
Noblesville High School
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