Summary
Overview
Work History
Timeline
Generic

Joseph Jansen

Redding,California

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

28
28
years of professional experience

Work History

U-Haul Store Manager

U-Haul Moving and Storage of Redding
05.2010 - Current
  • Proficient in driving and maintaining trucks including but not limited to pick-up trucks, cargo vans and 10-26 foot trucks.
  • Proficient in towing and maintaining several styles of trailers.
  • Certified in operating and maintaining several types of forklifts.
  • Installing hitches on any vehicle.
  • Vehicle maintenance including but not limited to tire rotation/maintenance, changing tires, radiator work changing oil and brake repair/maintenance.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Hiring, training and mentoring new staff members.
  • Handled problematic customers and clients to maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Manager/insurance Agent

Cost U Less Insurance
05.2005 - 06.2009
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Tire Technician

Costco Wholesale Corp
12.1996 - 05.2005
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • cross trained in multiple departments including cashier, food court, stocker and bakery.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.

Timeline

U-Haul Store Manager

U-Haul Moving and Storage of Redding
05.2010 - Current

Manager/insurance Agent

Cost U Less Insurance
05.2005 - 06.2009

Tire Technician

Costco Wholesale Corp
12.1996 - 05.2005

Similar Profiles

CREATE PROFILE
Joseph Jansen