Joseph Jansen
San Francisco,CA
Summary
- Driven management associate administratively supporting internal teams and customers, while skillfully analyzing problems and boosting operational efficiency
- Experienced working with top level executives and group directors in the pharmaceutical industry
- 7+ years of experience in management positions–providing excellent customer service, while establishing strong relationships with business partners and colleagues from diverse backgrounds
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations Partner and People Lead
Genentech
08.2022 - Current
- Enablement Lead for North America in PSD Operations helping drive a One Operations way of working across all the communities we support, helping the function head with strategic and resourcing planning, and helping drive our Community Lead, People Lead, and All Hands meetings
- Manage 11 Operation Partners who provide support to Product Development's Clinical Operations, Clinical Science, and Safety functions
- Community Lead for PD Clinical Science 19 Operations Partners in North American helping organize their Global Ops meetings, the main contact for resourcing decisions, vetting work, and connecting with key stakeholders in PDC to understand support needs
- Providing Operational Support to PD Safety with onboarding/offboarding, communication support, managing multiple meetings and internal websites, and the providing direct support for 50 stakeholders in SSF Safety
- Continued support for the Clinical Safety Community's and Portfolio Clinical Safety's global Group Director's bi-weekly meetings, communications support, and helping plan their Face to Face meetings
Management Associate
Genentech
11.2019 - 08.2022
- Directly support the Vice President of Portfolio Clinical Safety (PCS), the global PCS Leadership Team, two SSF PCS Team Leads, and 20 safety scientists
- Support multiple global and local large scale meetings, including the global Affiliate Patient Safety Forum, the quarterly global PCS All Hands, and a monthly PDS SSF Collaboration and Knowledge Sharing session
- Acting as project coordinator for multiple teams in Product Development Safety (i.e., Clinical Safety COVID-19 Coordinating Group [3CG] and a subset of the Investigational New Drug Over-reporting Working Group), by facilitating communication among global stakeholders, creating presentations, detailing project scope, organizing documentation, managing agendas, taking meeting minutes and tracking action items
- As a member of the Clinical Safety (CS) Communication Squad, coordinate and collaborate with the global CS community to deliver timely and relevant information, and create quarterly newsletters
- Assisted with logistics for the PDS global pharmacovigilance (GPV 2022) meeting in Germany, as a core member of the planning team (420 attendees)
- Produce and edit PDS training and project team videos using Camtasia and Vyond software
- Create and maintain multiple PDS gSites (CSC Mentoring, Transformation Hub, 3CG, SSF PD Inclusion Toolkit, CSC gSites, etc)
- Book business travel, order equipment, plan employee engagement activities, deliver organizational announcements, and complete expense reports for colleagues in the SSF PDS and PCS functions
- Schedule interviews and candidate debriefs for PCS internal, contract, and fellowship positions.
- Facilitate training for new hires in PCS and oversee their onboarding process
Event Manager
Allied Universal (at Genentech)
07.2017 - 11.2019
- Traveled nationwide to approximately 15 Genentech events (meetings, conferences, and concerts) per year, and managed the Allied Universal security and event staff
- Coordinated travel arrangements, submitted expense reports, and created assignment schedules for the Genentech offsite security and event staff
- Assisted the Genentech and Roche executive committees with assignments at onsite and offsite meetings and acted as a liaison between their assistants and Genentech's Protective Services manager
- Created recommended practice documentation and security after action reports for the meeting and event security program
- Interviewed and trained new staff in Genentech's Special Assignments & Events department
Event Coordinator & Executive Support
Allied Universal (at Genentech)
01.2016 - 07.2017
- Monitored Genentech's on campus event calendar and met with internal event planners to outline the company's security policies and procedures
- Provided security support for on-campus events ranging from 100-20,000 attendees (town halls, holiday events, concerts, and guest speakers)
- Performed security assessment research, executive protection assignments, and residence checks for the Genentech and Roche executive committee
- Ensured the safe and timely transportation of executives to various business functions
- Traveled frequently to Genentech's offsite meetings and events to help with security services and logistics
- Maintained the company's executive vehicle fleet, including documenting their equipment, paperwork, and maintenance
Security Systems Administrator
Allied Barton (at Genentech)
01.2015 - 01.2016
- Helped finalize the weekly new hire user accounts and profiles, in collaboration with the IT, HR, and accounts management departments
- Assisted with field based contractor on-boarding and setting up their access to Genentech’s internal network
- Collaborated with area access managers for 45 buildings to maintain their personnel rosters, resolve incidents, and produce bi-annual audits
- Supported and helped maintain the Genentech employee self-service identity management system, visitor management system, background checks and employee data exports for the internal directories
Security Coordinator
Guardsmark (at Genentech)
09.2013 - 01.2015
- Managed the schedules of 100+ Guardsmark contracted security professionals, emergency responders, receptionists, and administrative staff at Genentech's South San Francisco campus
- Fulfilled daily special security service requests for all of the ongoing construction projects on campus
- Conducted weekly interviews and arranged training sessions with the learning and development team
- Completed bi-weekly payroll and verified time sheets for 100+ staff
- Served as a point of contact for security management in developing and implementing new policies and procedures
Office Manager
SDA Entertainment
09.2010 - 09.2013
- Managed the CEO's schedule, travel arrangements, weekly venue meetings, and email correspondence
- Created proposals and drafted agreements between venues and clients, while playing a vital role in coordinating events with 1,000+ attendees
- Maintained the company’s websites and monthly newsletter; created press related documents for events; monitored the staffing schedules; and handled the company’s bookkeeping
Shop Manager
Ace Steel Rule Dies
02.1997 - 09.2010
- Maintained the 10-15 daily work orders, completed 20-30 weekly invoicing and quarterly tax reports for the San Francisco and Oakland offices
- Created printing and packaging designs using Cimex CAD software
- Ensured proper operation of equipment by completing daily preventive maintenance
- Taught new employees how to read, analyze, and interpret technical steel rule die-cutting procedures for the printing industry
Teacher
V.O.P. Christian Academy
01.2003 - 01.2006
- Taught 3rd and 4th grade English, math, and spelling
- Taught 6th and 7th grade pre-algebra and was a substitute teacher for high school algebra
- Reviewed curriculum and devised alternate approaches to present lessons and increase student understanding
- Maintained accurate student progress, attendance, and behavior records to facilitate ongoing communication with parents about their child's educational journey.
Education
Certificate - Business Analysis
University of California - Davis
Davis, CA2021
Bachelor of Science - Business Administration (Marketing)
San Francisco State University
San Francisco2007
Certification
- R. L. Oatman & Associates - 7 Day Executive Protection certification in Baltimore, MA in 2016
- Vehicle Dynamics Institute - Protective & Evasive Driving annual certifications from 2016-2019
- Cal OES - First Responder Awareness and Industry Technician annual certifications from 2016-2019
Computer Skills
Proficient in Google Workspace (Sites, Calendar, Drives, Docs, Sheets, Slides, and Forms), Microsoft Office (Word, PowerPoint, Excel), Camtasia (video editing), FileMaker Pro, Concur (expense and travel), QuickBooks, Cimex CAD Design Software, and C-CURE.
Timeline
Operations Partner and People Lead
Genentech
08.2022 - Current
Management Associate
Genentech
11.2019 - 08.2022
Event Manager
Allied Universal (at Genentech)
07.2017 - 11.2019
Event Coordinator & Executive Support
Allied Universal (at Genentech)
01.2016 - 07.2017
Security Systems Administrator
Allied Barton (at Genentech)
01.2015 - 01.2016
Security Coordinator
Guardsmark (at Genentech)
09.2013 - 01.2015
Office Manager
SDA Entertainment
09.2010 - 09.2013
Teacher
V.O.P. Christian Academy
01.2003 - 01.2006
Shop Manager
Ace Steel Rule Dies
02.1997 - 09.2010
Certificate - Business Analysis
University of California - Davis
Bachelor of Science - Business Administration (Marketing)
San Francisco State University