Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joseph Jen

Coppell,TX

Summary

Experienced Quality Assurance Engineer with strong analytical and problem-solving skills. Over 7 years of testing experience in mobile and web-based applications. Expertise in developing comprehensive documentations such as test suites, test cases, checklists, and bug reports. Effective collaborator with excellent oral and written communication skills. Efficiently manages priorities for timely project delivery. Keeps up to date with the latest testing tools and technologies to continuously enhance skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

AdOps Specialist

Simpli.fi
05.2022 - 02.2025
  • Optimized digital advertising to meet delivery goals and effectively impact target relevant.
  • Collaborated with internal customers in a cross-functional team to provide the best adops practices for the clients
  • Utilized Jira (Atlassian) to research, investigate, and resolve reported issues.
  • Managed data extraction from PostgreSQL databases to generate reports and supply insights

Software Tester

uTest
12.2021 - 04.2022
  • Bronze and gold ratings in functional and localization testing
  • Perform functional and exploratory testing on websites and mobile apps in short sprint cycles
  • Report issues with screenshots, videos, console logs, mobile device logs, and web debugging proxy logs
  • Promptly response to test team lead's requests

QA Engineer

IN/OUT
07.2019 - 12.2021
  • Tested the mobile and web-based applications developed by the company for the clients
  • Analyzed and converted manual tests into automation tests
  • Created test automation suite using Selenium WebDriver, Java, Maven, TestNG, and Rest Assured
  • Maintained and optimized automated tests in between the web application releases
  • Performed API testing with Postman according to the JSON documentation
  • Performed data validation with multiple SQL queries
  • Tracked and reported the defects and issues using Jira and Zephyr
  • Collaborated with developers to resolve the issues
  • Verified and closed the issues after performing regression tests after new builds released
  • Worked in Agile (Scrum) Methodology and participated in daily meetings

Senior Test Engineer

JnD (Samsung Electronics America)
11.2012 - 05.2019
  • Performed exploratory, functionality, performance, automation, and regression testing on mobile apps on Samsung US mobile models including Galaxy S series flagship devices to ensure all features meet the business requirements prior to the launch deadlines
  • Precisely executed the test plans by actively communicating with client managers and subordinates, properly arranging the personnel, and budgeting the work hours
  • Identified and reported the issues of the test samples
  • Maintained the error logs in the issue tracking system
  • Monitored the issue resolving status in a proactive manner
  • Documented the test results using Excel, Access, and SharePoint for references

Education

BS - Management Information Systems

University of Texas at Dallas
Richardson, TX
12.2011

Skills

  • Test Automation: Selenium WebDriver
  • CI: Jenkins
  • API: Postman
  • Database: MySQL
  • Mobile: Android, Android Studio, ADB
  • Version Control: Git, GitHub
  • Microsoft Office: Word, Excel, PowerPoint, Outlook
  • Programming: Java, Python
  • Tools: IDE, Jira, IntelliJ IDEA, PyCharm, Chrome
  • DevTools, DBeaver, Charles Proxy, Screencast-O-Matic, AZ Screen Recorder, HandBake, FFmpeg

Certification

  • ISTQB, Certified Test Foundation Level
  • ASTQB Scaling Tests with Docker
  • Test Automation University Exploring Service APIs through Test Automation
  • Test Automation University Python Programming
  • Test Automation University Behavior Driven Python with pytest-bdd
  • Test Automation University The Whole Team Approach to Continuous Testing

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

AdOps Specialist

Simpli.fi
05.2022 - 02.2025

Software Tester

uTest
12.2021 - 04.2022

QA Engineer

IN/OUT
07.2019 - 12.2021

Senior Test Engineer

JnD (Samsung Electronics America)
11.2012 - 05.2019

BS - Management Information Systems

University of Texas at Dallas

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Joseph Jen