Joseph Jennings
Folsom,LA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Small Business Owner
Green Line Construction
01.2018 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Used business software packages to maintain files and administrative records.
- Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Maintained up-to-date administrative records to monitor operational conditions.
- Achieved financial savings through powerful cost reduction strategies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
68W Health Care Specialist
Louisiana Army National Guard
04.2008 - 04.2019
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
- Kept up with continuing education requirements to maintain certification.
- Prioritized medical procedures based on severity of concern and available resources.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
- Implemented emergency airway management and heart monitoring at scenes and during transport.
- Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Fire Fighter
New Orleans Fire Department
02.2010 - 04.2018
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Inspected apparatus, equipment, grounds and stations for proper order and condition on [Timeframe] basis.
- Inspected equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
- Checked fire and life safety systems and equipment for proper placement at properties.
- Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
- Responded to confined space incidents, EMS and hazardous material incidents.
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
- Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
- Set up and operated master streams and aerial ladder pipes.
- Notified fire dispatchers to detail difficulties encountered, request additional firefighters and obtain emergency supplies.
Education
Bachelor of Science - Aviation
Liberty University
Lynchburg, VA05.2027
Associate of Science - Fire Science
Columbia Southern University
Orange Beach, AL03.2027
GED -
Loranger High School
Loranger, LA05.1998
Skills
- Financial Management
- Project Management
- Emergency Communications
- Emergency Response Procedures
- Disaster Management
- Surveillance Systems
- Critical Thinking
- Checklists Understanding
- Student Training
Timeline
Small Business Owner
Green Line Construction
01.2018 - Current
Fire Fighter
New Orleans Fire Department
02.2010 - 04.2018
68W Health Care Specialist
Louisiana Army National Guard
04.2008 - 04.2019
Bachelor of Science - Aviation
Liberty University
Associate of Science - Fire Science
Columbia Southern University
GED -
Loranger High School