Joseph Jo
Herriman,UT
Summary
I am positive and communicative. I have leadership skills and have a strong sense of professionalism. I work to have a productive and positive environment around me. I am always open to learn and to grow.
Overview
1
1
year of professional experience
Work History
Supervisor
Brooker's Founding Flavors Ice Cream
09.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Cultivated professional working relationships with peers and supervisors.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
FedEx Driver
Fed Ex Ground
05.2024 - 07.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Education
High School Diploma -
Mountain Ridge High School
Herriman, UT05-2021
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Strategic planning
- Team building
- Process monitoring and improvement
- Negotiation
- Task delegation
- Quality control
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Time management
- Effective communication
- Adaptability and flexibility
- Organizational skills
- Active listening
- Interpersonal skills
- Professionalism
- Adaptability
- Quantitative skills
- Analytical skills
- Professional demeanor
- Time management abilities
- Problem-solving abilities
- Goal setting
- Teamwork
Languages
English
Native or Bilingual
German
Limited Working
Korean
Elementary
Timeline
Supervisor
Brooker's Founding Flavors Ice Cream
09.2024 - Current
FedEx Driver
Fed Ex Ground
05.2024 - 07.2024
High School Diploma -
Mountain Ridge High School
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