Joseph Joey Vardell
McKinney,Tx
Overview
5
5
years of professional experience
Work History
Worship Team Leader
Oaks Church
09.2020 - Current
- Coordinated rehearsals, fostering team collaboration and enhancing performance quality.
- Mentored team members, providing guidance on vocal techniques and instrumentation.
- Organized special events, integrating diverse musical styles to enrich congregational experience.
- Collaborated with pastoral staff to align worship activities with church mission and vision.
- Performs well under the high most pressure even when performing in front of thousands of people
- Currently a singer and guitarist
- Developed and implemented music selection strategies aligned with service themes.
Server
Bj’s
04.2025 - Current
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Assisted in training new servers on menu knowledge and service protocols.
- Resolved customer inquiries and complaints promptly, fostering a welcoming atmosphere.
- Consistently was able to upsell the customer increasing profits for the company
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Shift Manager
Jeremiah’s Italian Ice
04.2022 - 05.2024
- Learned how to handle a higher position at a young age
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain adequate coverage during peak hours and events.
- Developed training programs focused on safety protocols and efficient service delivery.
- Monitored performance metrics, identifying areas for improvement in service speed and accuracy.
Education
Bachelor of Science - Marketing
Texas Tech University
Lubbock, Tx05-2029
Skills
- Sociable
- Works well in group settings
- Adaptable
- Great leader/management skills
- Strong speaking skills
- Performs under pressure
- Musical proficiency
- Strong work ethic
- Guest engagement
- Customer service
Timeline
Server
Bj’s
04.2025 - Current
Shift Manager
Jeremiah’s Italian Ice
04.2022 - 05.2024
Worship Team Leader
Oaks Church
09.2020 - Current
Bachelor of Science - Marketing
Texas Tech University