Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Johnson

Houston,TX

Summary

Proven to enhance customer satisfaction and efficiency at Tiny Boxwoods, I bring a blend of exceptional customer service and strong multitasking abilities. Skilled in creative mixology and fostering warm relationships, my background includes streamlining operations and boosting team productivity. I excel in fast-paced environments, demonstrating a keen organizational ability and an engaging personality.

Overview

6
6
years of professional experience

Work History

Bartender

Darden Restaurants, Olive Garden
03.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Line Cook

Darden Restaurants, Olive Garden
03.2020 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

United Postal Service

UPS
11.2019 - 02.2020
  • Ensured compliance with all USPS regulations while performing daily tasks such as mail collection, sorting, and delivery.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for carrier routes.

Prep Cook

Tiny Boxwoods
06.2018 - 12.2019
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Server

Tiny Boxwoods
06.2018 - 12.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Westbury Highschool
11911 Chimney Rock Rd
06.2018

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Organizational ability
  • Responsible Alcohol Service
  • Payment Processing
  • Cash Register Operation
  • Menu Memorization
  • Hospitality service expertise
  • Food Running
  • Wine and liquor knowledge
  • Classic cocktails
  • Inventory
  • Beverage Preparation
  • Team training and development
  • Food Service
  • Suggestive Selling
  • Creative Mixology
  • Food Preparation
  • Collaboration and Teamwork
  • Hospitality and Guest Service
  • Fast Learner
  • Cocktail Service
  • Relationship Building

Timeline

Bartender

Darden Restaurants, Olive Garden
03.2020 - Current

Line Cook

Darden Restaurants, Olive Garden
03.2020 - Current

United Postal Service

UPS
11.2019 - 02.2020

Prep Cook

Tiny Boxwoods
06.2018 - 12.2019

Server

Tiny Boxwoods
06.2018 - 12.2019

High School Diploma -

Westbury Highschool
Joseph Johnson