Joseph Johnson
Houston,TX
Summary
Proven to enhance customer satisfaction and efficiency at Tiny Boxwoods, I bring a blend of exceptional customer service and strong multitasking abilities. Skilled in creative mixology and fostering warm relationships, my background includes streamlining operations and boosting team productivity. I excel in fast-paced environments, demonstrating a keen organizational ability and an engaging personality.
Overview
6
6
years of professional experience
Work History
Bartender
Darden Restaurants, Olive Garden
03.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Line Cook
Darden Restaurants, Olive Garden
03.2020 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
United Postal Service
UPS
11.2019 - 02.2020
- Ensured compliance with all USPS regulations while performing daily tasks such as mail collection, sorting, and delivery.
- Improved mail delivery efficiency by accurately sorting and organizing mail for carrier routes.
Prep Cook
Tiny Boxwoods
06.2018 - 12.2019
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Server
Tiny Boxwoods
06.2018 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Westbury Highschool
11911 Chimney Rock Rd06.2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Organizational ability
- Responsible Alcohol Service
- Payment Processing
- Cash Register Operation
- Menu Memorization
- Hospitality service expertise
- Food Running
- Wine and liquor knowledge
- Classic cocktails
- Inventory
- Beverage Preparation
- Team training and development
- Food Service
- Suggestive Selling
- Creative Mixology
- Food Preparation
- Collaboration and Teamwork
- Hospitality and Guest Service
- Fast Learner
- Cocktail Service
- Relationship Building
Timeline
Bartender
Darden Restaurants, Olive Garden
03.2020 - Current
Line Cook
Darden Restaurants, Olive Garden
03.2020 - Current
United Postal Service
UPS
11.2019 - 02.2020
Prep Cook
Tiny Boxwoods
06.2018 - 12.2019
Server
Tiny Boxwoods
06.2018 - 12.2019
High School Diploma -
Westbury Highschool