Joseph Johnson

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

Sales Associate-Maintain Sales based on monthly goals, assist store manager in daily tasks, communicate needs and recommendations to customers.

Service Manager-Oversee all aspects of the shop and employees. Assist store manager in hiring employees and training employees on daily tasks. Maintain the flow of work to be completed daily. Assist in talking with customers on concers and recommendations for their vehicle.

Store Manager- oversee all aspects of the store and daily operation of shop. Assist service manager with needs and recommendations for customers vehicles.

Communicate with store owner on sales goals on monthly basis. Discuss any concerns and or complaints from customers.