Joseph Johnson

Scottsbluff,NE

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Yoshi's Frozen Yogurt. Proven ability to enhance customer relations through personalized service and efficient POS system operations. Recognized for fostering brand loyalty and ensuring a seamless checkout experience, contributing to repeat business and customer satisfaction.

Overview

years of professional experience

Certification

Work History

Cashier / Customer Service

Yoshi's Frozen Yogurt

10.2023 - Current

Maintained cleanliness and organization of checkout area to enhance customer experience.
Handled cash, credit, and digital payments accurately and securely.
Collaborated with team members to ensure timely restocking of merchandise.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
Developed rapport and fostered brand loyalty by offering personalized service.
Facilitated smoother checkout process, trained new employees on POS systems.

Dishwasher

Log Cabin Bar and Grill

02.2022 - 08.2023

Operated industrial dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
Sorted and organized dishes, utensils, and cookware for efficient cleaning processes.
Assisted kitchen staff by maintaining cleanliness of work areas and equipment.
Followed safety protocols to prevent accidents in fast-paced kitchen environment.
Followed supervisor instructions to complete tasks on time.

Education

High School Diploma -

Gering Highschool

Gering, NE

Skills

Customer service
Customer assistance

Work ethic and integrity
Patience and empathy