Joseph Johnson
Mont Belvieu,TX
Summary
Dynamic culinary professional with extensive experience at Nordstrom, excelling in line management and crew training. Proven ability to resolve issues effectively while maintaining high food quality and safety standards. Recognized for enhancing team performance and customer satisfaction through strategic prioritization and collaborative teamwork.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Line Cook
Nordstrom
Houston, TX
08.2022 - 11.2025
- Supervised kitchen staff to ensure high-quality food preparation and presentation.
- Trained new cooks in food safety standards and cooking techniques.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Coordinated with front-of-house staff to ensure smooth service operations.
- Collaborated with management to streamline kitchen workflows and reduce waste.
- Assisted in food inventory and control while properly receiving and storing delivered items.
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Improved employee performance by providing constructive suggestions and encouragement.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Requested supplies and equipment orders, explaining needs to managers.
Lead Line Cook
Nordstrom Grill
Lone tree, CO
01.2013 - 08.2022
- Maintaining quality of products.
- Leading the line team during busy times to ensure speed and accuracy.
- Teaching new hires and continuing to teach employees new ways to accomplish goals.
- Keeping temp logs, safety sign off sheets and line checks. Also writing prep lists and placing food orders.
- Answering dietary questions and troubleshooting dietary needs to best serve the customer.
Line Cook
Rock Bottom Brewery
Lone tree, CO
01.2016 - 12.2018
- Work all line positions.
- Ensure quality of food being prepared.
- Deep cleaning of all line equipment.
- Training of less experienced employees.
Lead-prep/Asst. Kitchen Manager
Brewster's Bar and Grill
Fairbanks, AK
09.2007 - 12.2011
- Ensured that all orders were presented in a neat and appetizing manner
- Cooked menu items on a grill, broiler, and used a deep fryer, cooker, microwave oven, stove, and toaster
- Provided training for new kitchen staff
- Inventory, placing orders; prepping, stocking, waste levels, receiving freight etc.
- Prepared orders according to the customer's preference using established recipes, portions, and methods established by the company
- Regularly checked all food items to ensure adequacy and quality at all times
- Maintained a clean and safe work environment
- Kept all work stations and equipment as clean as possible at all times
- Followed a cleaning schedule for designated equipment and storage areas
- Worked together in a team oriented environment to produce foods in a timely and orderly fashion
Kitchen Manager/Line Cook
The Diner, Delta Diner, The Ark
Delta Jct., AK
01.2009 - 12.2010
Line Cook/Specials Cook
Alaskan Steakhouse
Delta Jct., AK
10.2009 - 10.2009
- Worked as line cook, also on-call for all shifts
- Did minor butchering on steaks and poultry
- International cuisine; chinese, mexican, italian and cajun
Education
Associate of Arts - Culinary Arts
Metro State University
Denver, CO04-2017
Skills
- Confident
- Effective issue resolution
- Communicates precise information
- Enthusiastic professional demeanor
- Collaborative team member
- Adaptable learner
- Attentive listening
- Strategic prioritization skills
- Consistently meets deadlines
- Line management
- Workload management
- Crew training
- Customer service
Certification
- Texas Food Handlers Card Issued 9/20/25
References
References available upon request.
Timeline
Lead Line Cook
Nordstrom
08.2022 - 11.2025
Line Cook
Rock Bottom Brewery
01.2016 - 12.2018
Lead Line Cook
Nordstrom Grill
01.2013 - 08.2022
Line Cook/Specials Cook
Alaskan Steakhouse
10.2009 - 10.2009
Kitchen Manager/Line Cook
The Diner, Delta Diner, The Ark
01.2009 - 12.2010
Lead-prep/Asst. Kitchen Manager
Brewster's Bar and Grill
09.2007 - 12.2011
Associate of Arts - Culinary Arts
Metro State University