Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
• INSPECTION AND TESTING: Conduct regular inspections of avionics systems to ensure they meet safety and performance standards. Use specialized testing equipment to assess the functionality and integrity of electronic components, wiring, connectors, and circuit boards.
• TROUBLESHOOTING AND DIAGNOSIS: Troubleshoot avionic system malfunctions to identify the root cause for rectification by using diagnostic tools, such as multimeters to analyze electronic signals, trace wiring diagrams, and pinpoint faults in the system.
• MAINTENANCE AND REPAIR: Perform routine maintenance tasks to prevent system failure and ensure optimal performance. This includes cleaning components, checking for loose connections, replacing worn-out parts, and updating software as needed. Undertake complex repairs, such as replacing faulty circuit boards or troubleshooting intricate wiring problems.
• COMPLIANCE AND DOCUMENTATION Adhere to regulatory standards and guidelines, ensuring that all installations and repairs meet aviation industry regulations. Document work progress to ensure records of maintenance activities, repairs, performance, parts use, and any modifications made to the avionics systems are accurate..
• Act as the first step in a multi-tiered support to Military Sailors and their families.
• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.