Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Jones

Virginia Beach,United States

Summary

Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Avionics Technician - E4

United States Air Force Reserves
08.2021 - Current

INSPECTION AND TESTING: Conduct regular inspections of avionics systems to ensure they meet safety and performance standards. Use specialized testing equipment to assess the functionality and integrity of electronic components, wiring, connectors, and circuit boards.

TROUBLESHOOTING AND DIAGNOSIS: Troubleshoot avionic system malfunctions to identify the root cause for rectification by using diagnostic tools, such as multimeters to analyze electronic signals, trace wiring diagrams, and pinpoint faults in the system.

MAINTENANCE AND REPAIR: Perform routine maintenance tasks to prevent system failure and ensure optimal performance. This includes cleaning components, checking for loose connections, replacing worn-out parts, and updating software as needed. Undertake complex repairs, such as replacing faulty circuit boards or troubleshooting intricate wiring problems.

COMPLIANCE AND DOCUMENTATION Adhere to regulatory standards and guidelines, ensuring that all installations and repairs meet aviation industry regulations. Document work progress to ensure records of maintenance activities, repairs, performance, parts use, and any modifications made to the avionics systems are accurate..

Customer Service Representative

Strategic Data Systems - 21/hr, 40/hrs Per Week
02.2023 - Current

• Act as the first step in a multi-tiered support to Military Sailors and their families.

• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.

• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.

• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.

• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.


Youth Leader Volunteer

2B Youth Successful - 40hrs/week, $400 Bi-weekly
05.2021 - 08.2021
  • Worked cooperatively with other teachers and administrators to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

Education

Bachelor of Science - Criminal Justice

Averett University
Danville, VA
05.2022

Skills

  • Test and Optimize Systems
  • Operating System Testing
  • Hardware and Software Installation
  • Microsoft Teams
  • Equipment Troubleshooting
  • Avionics Troubleshooting
  • Electrical Troubleshooting
  • Radar Troubleshooting
  • Defect Troubleshooting
  • Excellent written and verbal communication skills
  • Confident, articulate, and professional speaking abilities
  • Problem-solving
  • Adaptability

Certification

  • Secret Clearance

Timeline

Customer Service Representative

Strategic Data Systems - 21/hr, 40/hrs Per Week
02.2023 - Current

Avionics Technician - E4

United States Air Force Reserves
08.2021 - Current

Youth Leader Volunteer

2B Youth Successful - 40hrs/week, $400 Bi-weekly
05.2021 - 08.2021

Bachelor of Science - Criminal Justice

Averett University
Joseph Jones