Joseph Jones
Glasgow,Missouri
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales and focused on team support and customer relationship building. Persuasive and friendly individual poised to exceed performance standards and sales targets consistently. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Wal-Mart Supercenter
Boonville , Missouri
05.2024 - Current
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Tracked sales performance metrics to identify trends in market place.
- Demonstrated product features and benefits for customers' needs.
Senior Sales Specialist
WK Automotive
Boonville , Missouri
06.2019 - Current
- Organized promotional events to increase brand awareness within the community.
- Provided product information, features, and benefits to customers.
- Professionally handled customer complaints.
- Performed market research on competitor vehicles and pricing strategies.
Education
Associate of Arts - Business Management And Marketing
Strayer University
Washington, DC03-2028
High School Diploma -
Howard County R2
Glasgow, MO05-2001
Skills
- Business Development
- Customer Needs Assessment
- Order Processing
- Upselling
- Inventory Control
- Contract Preparation
- Sales Development
- Payment Processing
- Product Sales
- Retail loss prevention
- Building rapport
- Relationship Building
- Promotional support
- Listening Skills
- Inventory Tracking
- Relationship selling
- Client Account Management
- Product Recommendations
- Sales expertise
- Goal-Oriented
- Inventory control procedures
- Customer Service
- Excellent communication skills
- Display Setup
- Merchandising knowledge
- Conflict Resolution
- Superb time management
- Retail merchandising expertise
- Service-oriented
- Sales Strategies
- Fraud Detection
- Positive and professional
- Complex Problem-Solving
- Teamwork and Collaboration
- Cash Register Operation
- Retail Store Operations
- Money Handling
- Multi-tasking strength
- Policy and Procedure Adherence
- Sales Training
- Time Management
- Exceptional customer service
- Store Opening and Closing
- Reading comprehension skills
- Exceeds sales goals
- Guest Relations
- Problem-Solving
- Reliable and punctual
- [Type] product knowledge
- Cash Handling
- Verbal/written communication
- Self-Checkout Assistance
- Stocking and Receiving
- Merchandising understanding
- Sales Goals Attainment
- Meeting deadlines
- Problem-solving skills
- Shipment Processing
- Cash Handling Accuracy
- Strategic Planning
- Cold-calling
- Outgoing Personality
- Merchandise Display
- Energetic self-starter
- Professional Demeanor
- Client Service
- Written and oral communication skills
- Negotiation Tactics
- B2B sales and customer service
Accomplishments
- Dodge knowledge Expert
- Jeep Expert
- Ram expert
- Chrysler Expert
- Ford expert
- Wagoneer Ambassador
- Senior Sales Expert Level 1 & 2
Certification
- Presidential Honor Roll @ Strayer University
- Forklift Certified
- Pallet jack Certified
Affiliations
- Over 600 Career vehicle sales
References
References available upon request.
Timeline
Sales Associate
Wal-Mart Supercenter
05.2024 - Current
Senior Sales Specialist
WK Automotive
06.2019 - Current
Associate of Arts - Business Management And Marketing
Strayer University
High School Diploma -
Howard County R2