Joseph Jones
Summary
Motivated professional experienced in providing exceptional customer service and managing multiple tasks efficiently. Delivered positive customer experiences through strong interpersonal skills and adaptability in fast-paced environments. Committed to meeting organizational needs with consistent, organized practices while thriving under pressure.
Overview
34
34
years of professional experience
Work History
Senior Project Manager
FRSTeam by DKS Dry Cleaning Restoration
Parma, OH
11.2008 - 03.2026
- Led project teams in dry cleaning restoration initiatives and client engagements.
- Developed and executed strategic plans to improve operational efficiency in service delivery. service delivery.
- Implemented strategic plans to enhance operational efficiency in
- Liaised with senior management, project team members, and clients to ensure effective communication throughout project lifecycle.
- Delivered high-level service to clients, strengthening relationships and facilitating further project opportunities.
- Delivered high level of service to clients to extend relationships and encourage further projects.
Concrete Finisher Foreman
Wahlay Cement Co.
North Olmsted, Ohio
10.1991 - 12.2007
- Supervised concrete finishing operations on residential and commercial projects.
- Inspected finished surfaces for quality and adherence to specifications.
- Implemented best practices for concrete application and curing processes.
- Trained and mentored junior finishers in safety protocols and techniques.
- Coordinated material delivery and equipment setup for efficient workflow.
- Maintained tools and equipment to ensure optimal performance on job sites.
- Assigned tasks to crew members based on individual abilities, experience levels, and workloads.
- Delegated tasks to crew members based on their skills and experience.
Education
North Olmsted High School
North Olmsted, OhioSkills
- Project management
- Client engagement
- Team leadership
- Problem solving
- Quality control
- Training and mentoring
Timeline
Senior Project Manager
FRSTeam by DKS Dry Cleaning Restoration
11.2008 - 03.2026
Concrete Finisher Foreman
Wahlay Cement Co.
10.1991 - 12.2007
North Olmsted High School