Summary
Overview
Work History
Education
Skills
Timeline
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JOSEPH JOYNER

Tinley Park,IL

Summary

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Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

17
17
years of professional experience

Work History

Warehouse Worker

Amazon
07.2023 - Current
  • Operated forklifts and pallet jacks for efficient material handling and inventory management.
  • Maintained accurate inventory records using warehouse management systems to ensure stock availability.
  • Trained new employees on safety protocols and operational procedures to foster a safe work environment.
  • Coordinated with team members to streamline workflow, reducing order processing time and enhancing productivity.

Restaurant Manager

Portillo’s
04.2023 - 07.2025
  • Led daily restaurant operations, ensuring high standards of service and guest satisfaction.
  • Managed staff schedules, optimizing workforce efficiency and reducing labor costs.
  • Trained and mentored team members, fostering a culture of continuous improvement and accountability.
  • Implemented cost-control measures, enhancing profitability while maintaining quality standards.
  • Resolved customer complaints promptly, improving overall dining experience and loyalty rates.

General manager

Tri City Foods, Inc.
05.2008 - 02.2022
  • Directed operational strategies to enhance efficiency across multiple locations.
  • Oversaw budgeting and financial planning, ensuring optimal resource allocation.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Shift manager

PLS Check Cashing
06.2014 - 03.2016
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained new staff on cash handling processes and customer service best practices.
  • Led team in achieving service goals through effective communication and motivation strategies.

Education

Associate in Electronics Engineering Technology - Electric Technology Computers

DeVry University
Tinley Park, IL

High School Diploma - N/a

Crete-Monee High School
Crete, IL
05.2009

Skills

  • Picking and packing
  • Self-motivated and disciplined
  • Pallet jack handling
  • Forklift operations
  • Team management
  • Coaching and mentoring
  • Operations management
  • Administrative skills
  • P&L management
  • Customer engagement
  • Problem resolution

Timeline

Warehouse Worker

Amazon
07.2023 - Current

Restaurant Manager

Portillo’s
04.2023 - 07.2025

Shift manager

PLS Check Cashing
06.2014 - 03.2016

General manager

Tri City Foods, Inc.
05.2008 - 02.2022

Associate in Electronics Engineering Technology - Electric Technology Computers

DeVry University

High School Diploma - N/a

Crete-Monee High School
JOSEPH JOYNER