Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Kalal

Hayward,CA

Summary

I am a talented coffee roaster with a background in high volume production where maintaining quantity did not sacrifice quality. At Portland Coffee Roasters I roasted 2.7 million pounds of coffee, helped train two coffee roasters, three green coffee handlers and filled more coffee bags than I can count. Not only that, but I have a background in management, sales and technical theatre.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Production Assistant

Portland Coffee Roasters
10.2022 - 04.2023
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Supported current production needs by moving items between equipment, packaging, and staging areas.

Coffee Roaster

Portland Coffee Roasters
10.2017 - 10.2022
  • Roasted 2.7 million pounds of coffee.
  • Helped manage green coffee inventory and daily roasting schedule.
  • Roasted daily coffee needs.
  • Helped modify and update coffee blends to remain in spec.
  • Performed daily upkeep, preventive maintenance and sanitation procedures in accordance with SQF, organic and other food safety certifications, for all production roasters and equipment.
  • Helped in training new roasters and green coffee warehouse personnel.
  • Participated in sample roasting and coffee selection for seasonal inventory.
  • Maintained coffee quality by adhering to guidelines, product specifications and quality procedures.

Green Coffee Handler

Portland Coffee Roasters
04.2017 - 10.2017
  • Pulled, blended and loaded all roasts for 3 daily coffee schedule.
  • Managed green coffee inventory.
  • Unloaded and organized weekly coffee deliveries.
  • Helped clean and maintain all roasting and coffee loading equipment.

Machine Operator

Portland Coffee Roasters
10.2016 - 04.2017
  • Operated hight volume coffee packaging equipment safely to fulfill daily orders.
  • Worked with production manager to mange customer POs as well as company packaging needs.
  • Preformed daily maintenance, logging and cleaning to maintain all company certifications and safety standards.
  • Complied with company and OSHA safety rules and regulations.
  • Assist with regular production as necessary.

Store Manager

Seattle Coffee Gear
10.2014 - 08.2016
  • Managed inventory control, cash control, and store opening/closing procedures and employee scheduling.
  • Trained new employees on store and company procedures.
  • Educated new employees on coffee brewing and machine maintenance.
  • Helped with company education.
  • Taught customer classes.
  • Filmed educational videos for company YouTube Page.
  • Assisted with coffee industry trade shows.
  • Ran off-sight call center for company sales and education.

Assistant Store Manager

Seattle Coffee Gear
06.2014 - 10.2014
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted Store Manager in completion of store duties, scheduling and training.
  • Educated customers on equipment and coffee brewing gear.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Assistant Store Manager

Sur La Table
06.2013 - 06.2014
  • Helped train new employees on store products, store procedures and sales knowledge.
  • Assisted store manager in scheduling and inventory management.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.

Sales Floor Lead

Sur La Table
09.2012 - 06.2013
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Overcame objections and closed sales while following company policies and legal requirements.
  • Continually proved to be one of the top sales personal in the store.
  • Helped train store staff on sales and product knowledge.

Owner

Dessert Labs Bakery
09.2009 - 09.2011
  • Ran a successful Gluten Free bakery.
  • Weekly menu testing and creation.
  • Maintained all health and safety codes as per Oregon Department of Agriculture guidelines and regulations.
  • Managed day-to-day business operations.
  • Taught gluten free baking classes.
  • Evaluated suppliers to maintain cost controls and improve operations.

Education

No Degree - Baking And Pastry Arts

The French Culinary Instute
New York, NY
06.2009

Bachelor of Fine Arts - Theater Design And Stagecraft

Ithaca College
Ithaca, NY
05.2004

Skills

  • Coffee Roasting
  • Coffee Blending
  • Coffee Sample Roasting
  • Green Coffee Evaluation
  • Machine Maintenance
  • Forklift Driving
  • Product Development
  • Employee Management

Certification

Coffee Roasters Guild 2019, CRG Retreat 2019

SCAA Educaonal Pathways - CP151, CP152, GE103 - June 2016

Timeline

Production Assistant

Portland Coffee Roasters
10.2022 - 04.2023

Coffee Roaster

Portland Coffee Roasters
10.2017 - 10.2022

Green Coffee Handler

Portland Coffee Roasters
04.2017 - 10.2017

Machine Operator

Portland Coffee Roasters
10.2016 - 04.2017

Store Manager

Seattle Coffee Gear
10.2014 - 08.2016

Assistant Store Manager

Seattle Coffee Gear
06.2014 - 10.2014

Assistant Store Manager

Sur La Table
06.2013 - 06.2014

Sales Floor Lead

Sur La Table
09.2012 - 06.2013

Owner

Dessert Labs Bakery
09.2009 - 09.2011

No Degree - Baking And Pastry Arts

The French Culinary Instute

Bachelor of Fine Arts - Theater Design And Stagecraft

Ithaca College

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Joseph Kalal