Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AdministrativeAssistant
Joseph Keith Hernandez

Joseph Keith Hernandez

Irvine,CA

Summary

Results-driven leader with 15 years of experience in operations and leadership. Expertise in team management, strategic initiative implementation, and problem-solving. Known for mentoring employees, cultivating positive work environments, and enhancing performance. Adaptable to industry changes and adept at recognizing growth prospects. Consistently surpassing expectations and achieving tangible outcomes. Holds a BA in Organizational Leadership.

Overview

15
15
years of professional experience

Work History

District Manager

Animal Dermatology Group
03.2024 - Current
  • Multi-site management with a focus on client services and clinical operations
  • Develop business strategies to grow revenue and production
  • Ensure teams adhere to company policies, expectations, and goals
  • Managing P&L with a focus on labor and productivity
  • Act as a liaison between business and medical operational teams
  • Ensure all clinics adhere to relevant company and industry regulations
  • Challenge the status quo by introducing new initiatives to benefit the organizational operations

Store Manager

Starbucks Coffee Company
12.2019 - 03.2024
  • Experience in High Sales Volume (HSV) Drive Thru with focus on operations and partner/ customer experience
  • Store Manager in Training Trainer
  • Proxied for District Manager
  • Implemented development plan initiative for Baristas to Shift Supervisors
  • Successfully introduced a new training program for those that want to develop in my district
  • Nominated for Manager of the Quarter (MOQ) twice
  • Experience in dual managing stores for an extended period
  • Led positive comp sales in each store I have managed YOY
  • Led a Peer Water Cooler Discussion with Store Manager peers within my market for communication and development
  • Experience training Assistant Store Manager for placement in Store Manager role
  • Lead with positives in culture, morale, and operational metrics guided by my purpose
  • Inclusivity and Diversity program

Store Manager

Aldi
04.2015 - 12.2019
  • Extensive training in efficiency and effectiveness
  • Led the training program for over 100 Associates, Shift Managers, and ASM’s for the entire division
  • Led the entire division in Comp Sales
  • Experience training a District Manager
  • Gained extensive knowledge in merchandising strategies
  • Experience in running multiple stores in the Division
  • Store sales exceeded $750,000 per month
  • Attended and interviewed candidates at hiring fairs for each store in Southern California

Store Manager

Petco Animal Supplies Inc.
10.2010 - 04.2015
  • Recognized as the fastest growing grooming business
  • Presented P&L statements to district via conference call
  • Identified performance and sales gaps as a remote business to better serve our customers.
  • Led the district in Customer Service
  • Inventory and Pricing Manager (IPM) for 8 months before being promoted to Store Manager
  • Extensive knowledge with inventory accuracy

Education

High School Diploma -

Calexico High School
Calexico, CA

Graduated Summa Cum Laude - Organizational Leadership

Arizona State University
Tempe, AZ

Skills

  • Exceptional Leader
  • Inventory Management
  • People Development
  • Sales Professional
  • Customer Service
  • Talent Acquisition
  • Multi-Site Experience
  • Strategic planning
  • Recruiting and hiring
  • Leadership skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

District Manager

Animal Dermatology Group
03.2024 - Current

Store Manager

Starbucks Coffee Company
12.2019 - 03.2024

Store Manager

Aldi
04.2015 - 12.2019

Store Manager

Petco Animal Supplies Inc.
10.2010 - 04.2015

Graduated Summa Cum Laude - Organizational Leadership

Arizona State University

High School Diploma -

Calexico High School

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