Summary
Overview
Work History
Education
Affiliations
Timeline
Generic

Joseph Kelly

Branford,CT

Summary

Career hospitality executive with a hands-on, collaborative leadership style, utilizing excellent communication skills. I'm comfortable navigating ownership, vendor, associate, unions, and guest constituents to achieve a balanced score card of property results.

My career experience spans: Urban and suburban full-service,regional/multiple property oversight, and managing big box hotels with meeting space. Urban and resort hotel exposure. Union experience.

Overview

27
27
years of professional experience

Work History

Task Force General Manager

Varied
Various Locations
02.2021 - Current

Currently serving as an independent task force GM, supporting hotels during the transition to a permanent GM or change of ownership.

Recent assignments:

2025 Merriweather Lakehouse, Autograph Collection. Columbia, MD

2024 Aloft Hotel, New York Chelsea,

2024 AC Hotel San Jose Downtown

2023 Renaissance New York Chelsea, NY, NY

2022: Cambria Hotel Pittsburgh, PA

2021-2022: Hyatt Place, Bethlehem, PA

2022: Cambria Hotel, Downtown Boston

General Manager

Stamford Marriott Hotel & Spa -Meyer Jabara Hotels
Stamford, CT
08.2019 - 08.2020

Returned to Stamford to oversee operations of the hotel under new ownership and to begin planning for a full renovation and repositioning of the property.

With the onset of COVID-19 I worked with ownership and the management company to prioritize cash controls and cost reductions to allow the hotel to operate at drastically reduced occupancy.

General Manager

InterContinental New York Times Square
New York, NY
11.2018 - 07.2019

Responsible for the day to day operations of the 607 room hotel with 11,000 sq. ft. of meeting space and one F&B outlet. Annual revenues $77M.

Key Results

Improved RGI 4.7% YTD.

Identified opportunities in the Stinger restaurant that will generate annual revenue improvement of $250K.

Worked with my team to identify $672K in profit improvement to offset a declining revenue stream due to ADR loss.

Managed the multi-party ownership relationships with Metife and Tishman Hotel Corp.

General Manager

Sheraton University City - Meyer Jabara Hotels
Philadelphia, PA
01.2014 - 10.2018

Responsible for day to day operations of a 360 room full service hotel owned by The University of Pennsylvania.(PENN) Direct oversight of finance, sales and marketing, human resources and hotel's 5 member executive committee.

Manage relations with PENN Business Services, labor unions and brand compliance.

Oversight of a 3 year, $8M renovation, including guest rooms, meeting space and mechanical systems across the property.

Key Results

Directed a guest focused service transformation that improved Tripadvisor ranking from 58 to 12 in the Philadelphia market.

Directly negotiated a 5 year collective bargaining agreement with 2 labor unions representing the hotel's 125 associates with favorable terms to PENN.

Created an active presence on PENN campus to improve the hotel's reputation with faculty and staff and to grow our share of university business against the compset.

Hotel exceeded Sheraton brand average in GSS consistently.

Achieved AOS scores of 92% in 2016 and 2017.

Area Director of Operations/General Manager

Meyer Jabara Hotels
Stamford, CT
02.1998 - 02.2014

Served as GM of the 500 room Stamford Marriott and Area Director of Operations, overseeing 6 branded and independent hotels throughout the New York/New England region, totaling 800 rooms and $75M annual revenues.

Key Results

Managed a $12M guest room and public space renovation.

Created the on-property Agora Spa, a 5,000 sq. ft. full service spa.

In my regional role I provided leadership support to hotel general managers and executive committee. Established property goals and personal development plans for leadership team members.

Represented management company to hotel owners and brand representatives.

Managed all recruitment and retention of hotel general managers.

Consistently met or exceeded budget targets across my portfolio of properties.

Generated consistent REVPAR index of + 130% in the Stamford market.

Lead the start up of Connecticut State Convention and Sports Bureau as Chairman of the Advisory Board.

Education

Graduated with Honors - Hotel & Restaurant Management

Paul Smith's College

Affiliations

Yale Eye Center Advisory Board

Past Chairman, Connecticut Convention and Sports Bureau

Board of Commissioners, City of Stamford Downtown Special Services District

Past Board Member, Southern New England Arthritis Foundation

Timeline

Task Force General Manager

Varied
02.2021 - Current

General Manager

Stamford Marriott Hotel & Spa -Meyer Jabara Hotels
08.2019 - 08.2020

General Manager

InterContinental New York Times Square
11.2018 - 07.2019

General Manager

Sheraton University City - Meyer Jabara Hotels
01.2014 - 10.2018

Area Director of Operations/General Manager

Meyer Jabara Hotels
02.1998 - 02.2014

Graduated with Honors - Hotel & Restaurant Management

Paul Smith's College
Joseph Kelly