JOSEPH KEPHART
Thornton,PA
Summary
Detail-oriented and high-energy professional. Excels at leveraging academic knowledge, practical experience in financial analysis, problem-solving, and critical thinking. Proven ability to analyze market data and drive successful outcomes through strong communication and leadership.
Overview
9
9
years of professional experience
Work History
Server & Bartender
Pietro’s Prime
05.2024 - Current
- Provided high-end service in a fast-paced dining environment, ensuring customer satisfaction for high-profile clients
Manager & Bartender
Mercato Ristorante & Bar
01.2023 - 05.2024
- Managed daily operations, supervising staff and ensuring smooth service, while maintaining financial oversight with accurate cash management and reporting
- Handled payroll, staff weekly scheduling, inventory and weekly ordering
- Coordinated and assisted in the planning of monthly community events, including menu creation and event promotion
Server & Trainer
P.J. Whelihan’s
03.2016 - 01.2023
- Trained new hires and supported management during the launch of new franchise locations, ensuring service standards were met
- Addressed and resolved customer complaints in line with corporate policy, enhancing guest experience
Bartender
Champs Downtown
01.2020 - 08.2021
- Delivered exceptional service in high-pressure environments, catering to large-scale events and high-profile clientele
- Managed beverage orders for events hosting 500-1000 guests, maintaining a high level of accuracy and efficiency
Real Estate Agent
Keller Williams Realty
09.2018 - 01.2020
- Negotiated contracts for buyers and sellers, managing all aspects of the process, including market conditions, pricing, mortgages, and legal requirements
- Developed and presented comprehensive market analyses, identifying trends in housing markets, interest rates, and property values
- Prepared and reviewed critical documents including contracts, leases, and closing statements, ensuring accuracy and compliance
Education
Bachelor of Arts - Economics
PENNSYLVANIA STATE UNIVERSITY
State College, PA05.2021
Skills
- Financial & Data Analysis
- Market & Econometric Analysis
- Microsoft Excel
- Microsoft Office
- Stata
- Customer Service
- Leadership
- Contract Negotiation
- Market Trends
- Goal-Oriented
- Detail-Focused
- Interpersonal Communication
- Team Collaboration
Volunteer Experience
- Volunteer Coach, YMCA Running Programs, Coached and trained youth for 2K and 5K events, promoting physical activity and teamwork.
- Junior Supervisor, Thornbury Township, Attended township meetings and assisted with permit planning, zoning approvals, and community event oversight.
Timeline
Server & Bartender
Pietro’s Prime
05.2024 - Current
Manager & Bartender
Mercato Ristorante & Bar
01.2023 - 05.2024
Bartender
Champs Downtown
01.2020 - 08.2021
Real Estate Agent
Keller Williams Realty
09.2018 - 01.2020
Server & Trainer
P.J. Whelihan’s
03.2016 - 01.2023
Bachelor of Arts - Economics
PENNSYLVANIA STATE UNIVERSITY
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