Joseph Khalaf
Baton Rouge,LA
Summary
Experienced professional with a focus on strong interpersonal skills, efficient time management, and effective problem-solving abilities. Known for reliability and a positive attitude while managing various tasks. Proactively takes on additional responsibilities to support team goals. Excels under pressure, adapting to challenges to enhance the company's reputation. Ready to contribute to achieving corporate objectives through collaboration and commitment.
Overview
5
5
years of professional experience
Work History
Server
Mi Padres Mexican Grill And Cantina
04.2023 - Current
- Cultivated warm relationships with regular customers.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
GIS Analyst
GHD
08.2019 - 10.2023
- Developed requirements for application of GIS solution data.
- Operated as primary point of contact for clients, providing GIS work order proposals with time-to-completion and budgeting estimates.
- Provided technical recommendations and support documentation to aid in GIS process improvement.
- Trained and mentored junior GIS analysts/technicians.
- Used Geographic Information Systems technology and equipment to produce detailed maps.
- Educated users about how to operate and leverage GIS software for different applications.
Support Staff Member
Red Stick Social
07.2021 - 11.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Communicated with clients on behalf of staff to relay messages and information.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Bachelor of Arts - Geography
Louisiana State University And A&M College
Baton Rouge, LA05.2019
Associate of Arts - Liberal Arts And Sciences
Baton Rouge Community College
Baton Rouge, LA12.2015
Skills
- Training and Onboarding
- Delegating Assignments and Tasks
- Money Handling
- Problem Solving
- Inventory Management
- Documentation and Recordkeeping
- POS Terminal Operation
- Calendar and Scheduling Software
- Cost Estimation
- Team Leadership
- Coaching and Mentoring
- Time Management
- Written and Verbal Communication
- Microsoft Office
- Microsoft Excel
- Adobe Acrobat
- ESRI ArcMap
- ESRI ArcPro
- ESRI ArcGIS Online
- QGIS
- Cartography
- Data Analytics
- GIS Modeling
- Database Management
Timeline
Server
Mi Padres Mexican Grill And Cantina
04.2023 - Current
Support Staff Member
Red Stick Social
07.2021 - 11.2021
GIS Analyst
GHD
08.2019 - 10.2023
Bachelor of Arts - Geography
Louisiana State University And A&M College
Associate of Arts - Liberal Arts And Sciences
Baton Rouge Community College
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