Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph Kiklis

Tewksbury,MA

Summary

Dynamic leader with proven expertise in operations management and problem-solving, honed at Helios Farms LLC. Excelled in staff management, fostering team cohesion, and enhancing client/vendor relations. Achieved financial targets through effective budget management and improved operational workflows. Skilled in inventory control and employee relations, ensuring project success and client satisfaction.

Overview

12
12
years of professional experience

Work History

Manager of Operations

Helios Farms LLC
06.2020 - 11.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Line Cook Supervisor

Anthony's Roast Beef and Pizzeria
06.2017 - 05.2020
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Served consistent portions following recipes and control standards.
  • Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.

Painter, Maintenance

Stafford Painting
12.2015 - 05.2017
  • Maintained a clean and organized work environment, minimizing disruptions to surrounding areas.
  • Enhanced property values through meticulous attention to detail in painting and maintenance tasks.
  • Reduced maintenance costs for clients with efficient use of resources and materials.
  • Utilized advanced equipment for precise paint application, elevating the overall quality of finished projects.
  • Completed large-scale commercial projects within tight deadlines, ensuring client satisfaction.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Worked holidays and weekends depending on shifting needs of project.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Patched cracks, holes and other imperfections in walls and other surfaces.

Carpenter

Don Foote Contracting
02.2013 - 11.2015
  • Completed installations of building structures, siding, flooring, and decks.
  • Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Followed established job site safety regulations and maintained safe and clean work area.

Education

GED -

Lowell Adult Education Center
Lowell, MA

Skills

  • Operations Management
  • Schedule Management
  • Inventory Control
  • Problem-Solving
  • Project planning and development
  • Employee relations and conflict resolution
  • Client and Vendor Relations
  • Decision-Making
  • Staff Management
  • Marketing

Accomplishments

  • Earned the “Ego Clash” Award in 2021 for Best Overall Product.
  • Earned the “Smoking Jacket” Award in 2024 for Best Overall Product.
  • Earned the “NECann” Award in 2024 for 1st, 3rd, and 5th Place Overall Product.
  • Supervised team of 10 staff members.

Timeline

Manager of Operations

Helios Farms LLC
06.2020 - 11.2024

Line Cook Supervisor

Anthony's Roast Beef and Pizzeria
06.2017 - 05.2020

Painter, Maintenance

Stafford Painting
12.2015 - 05.2017

Carpenter

Don Foote Contracting
02.2013 - 11.2015

GED -

Lowell Adult Education Center
Joseph Kiklis