I sold my business at the end of 2021 and have been retired since then. I am looking for employment to give me something to do with my time and a sense of purpose again. I am a results-driven former business owner with extensive experience managing the daily operations of a beachfront property.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Dream Inn Daytona Beach shores
Daytona Beach shores, FL
12.1995 - 12.2021
Managed daily operations of beachfront property in Daytona Beach Shores.
Oversaw guest check-in and check-out processes for seamless service.
Coordinated housekeeping and maintenance schedules to ensure property cleanliness.
Developed marketing strategies to attract new guests to the inn.
Trained staff on hospitality standards and operational procedures regularly.
Monitored inventory levels and ordered supplies to maintain operations efficiently.
Implemented safety protocols to ensure a secure environment for guests and staff.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Developed business plan and budget to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Oversaw hiring process for new employees.
Created marketing strategies to drive revenue and increase brand visibility.
Established pricing models that balanced competitiveness with profitability goals.
Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
Analyzed market trends and customer feedback to identify opportunities for growth.
Implemented cost-saving measures across departments while maintaining quality standards.
Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
Resolved conflicts between employees in a professional manner.
Conducted market research to identify new business opportunities.
Ensured compliance with safety regulations throughout the facility.