Joseph Kiney
Wappingers Falls,NY
Summary
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
19
19
years of professional experience
Work History
Independent Reseller
Amazon
01.2022 - Current
- Utilized data-driven decision-making processes to optimize pricing strategies while remaining competitive within the marketplace.
- Optimized pricing strategies for various product lines, ensuring competitiveness in the market while preserving profit margins for both the company and reseller partners.
- Managed sales forecasts and inventory planning for reseller channel, ensuring optimal stock levels to meet demand without overstocking.
Sales Manager
Land Rover New Haven
07.2018 - 07.2022
- Responsible for all sales manager duties with a focus on building the pre-owned business. In nine months, I brought the dealership from 15 preowned cars a month to an average of 30 and now closing in on breaking 40 pre-owned cars a month by:
- - Appraising all vehicles;
- - Keeping track of VDPs and DPVs on customer searches for vehicle need and pricing;
- - Pricing preowned inventory to the market;
- - Reviewing reports from the CRM to push the sales force in a forward motion by focusing on areas that need improvement from statistical data;
- - 15 minute morning meeting to review pending deals with all staff and set daily goals;
- - Coaching sales guides to reach new levels in sales;
- - Training sales guides on techniques to maximize New and Pre-owned sales;
- - Structuring new and pre-owned vehicle sales;
- - Building relationships with customers to ensure high CSI and customer satisfaction.
- - Setting Yearly, Monthly, Weekly Goals for Sales People;
- - Searching out new vehicles to acquire for pre-owned inventory;
- - Working closely with the BDC Department on phone and internet leads to boost sales;
- - Staying on top of the Service Department to move the inventory through the shop in a timely manner;
- - Handling service customer with issues and turning them around to happy customers;
- - Reviewing phone calls for training and saving deals that where miss handled;
- - Inspiring Sales Guides to have a positive attitude and outlook on the customer in front of them;
- - Overseeing the Picturing of cars on-line quickly;
- - Keeping inventory fresh, clean and always sellable;
- - Organizing the lot for optimum exposure;
- - Review desk logs of floor traffic to maximize sales of new and pre-owned inventory;
- - Input all JLR on-boarding;
- - Order new car inventory.
General Sales Manager
Land Rover Mt. Kisco
01.2011 - 07.2018
- Responsible for all aspects of daily performance and customer satisfaction. In six years I took the dealership from 159 units a year to over 500 a year. Responsibilities included but not limited to:
- - Overseeing all Sales Managers including training and coaching;
- - High ecommerce sales percentage.
- - Quotes and sales for all new and pre-owned cars;
- - Extremely strong in closing deals;
- - Training of sales guides;
- - Monitoring phone calls for training, mishandling of deals and excellence;
- - Maintaining inventory;
- - Filled in for F&I Manager on days off;
- - Ordering new cars;
- - Satisfying customer needs;
- - Responsible for all pre-owned car sales;
- - Evaluating trades;
- - Making pre-owned vehicles front-line ready within three days;
- - Daily 20 minute training sessions;
- - Working closely with JLR to fulfill their needs and assessments;
- - Handling daily aspects of the business including both customer and internal issues;
- - Will do what it takes to get the job done from mopping a floor to delivering a car on Christmas Eve.
Sales Guide
Land Rover Mt. Kisco
01.2007 - 01.2011
- - Consistently exceeded quota;
- - High CSI rate;
- - Exceeded a high internet and phone close.
Skills
- Relationship building
- Sales team development
- Team leadership
- Goal setting and evaluation
Timeline
Independent Reseller
Amazon
01.2022 - Current
Sales Manager
Land Rover New Haven
07.2018 - 07.2022
General Sales Manager
Land Rover Mt. Kisco
01.2011 - 07.2018
Sales Guide
Land Rover Mt. Kisco
01.2007 - 01.2011
Other
- - Over 21 years of experience in automotive sales
- - Reached a Personal goal of the #1 Land Rover sales person in the country Aug 2006
- - Have dedicated cliental following
- - References upon request