Joseph King
Canton,MA
Summary
Focused and creative student looking to help your team succeed. Developed strong organizational and multitasking skills in fast-paced food service environment. Demonstrated ability to handle high-pressure situations and maintain high standards of service. Seeking to transition into a new field where these skills can be effectively utilized and further developed. Comes into work every day with a professional, positive attitude in order to promote success and effective teamwork within the workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Specialist
Big Y Food Service
06.2024 - Current
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Optimized meal production processes, resulting in lower wait times for customers during peak hours.
- Demonstrated versatility in adapting quickly to changing demands in various roles such as cook, server or cashier when required.
- Kept surfaces, tools and equipment clean and sanitized.
- Enhanced customer satisfaction by ensuring timely and efficient food service deliveries.
- Improved food safety standards by consistently maintaining a clean and organized workspace.
- Streamlined inventory management, reducing overall costs for the establishment.
- Utilized time management skills effectively prioritizing tasks under pressure ensuring smooth operations during busy periods.
- Increased kitchen staff efficiency through effective delegation of tasks and responsibilities.
- Prepared components for foods such as soups, entrees and side dishes.
- Reduced food waste by implementing proper portion control techniques in meal preparation.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Catering Associate
The Catered Affair
05.2024 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Ensured compliance with health regulations by maintaining a sanitary work environment and training staff on safe food handling practices.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Developed strong relationships with clients through clear communication and proactive problem-solving skills.
- Lifted and carried heavy materials.
- Contributed to the company''s growth through diligent work ethic, consistency in performance, and dedication to delivering outstanding catering experiences.
- Boosted efficiency by coordinating logistics between kitchen staff, servers, and event planners during events.
IT Assistant
Computer Technologies, Inc
05.2023 - 08.2023
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Conducted monthly reviews of existing systems to identify areas requiring improvements or updates.
Food Service Worker
Big Y Food Service
02.2022 - 05.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Learned other teammates' work tasks to train as backup.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Bachelor of Science - Computer Science
Merrimack College
North Andover, MA05-2026
High School Diploma -
Canton High School
Canton, MA06-2022
Skills
- Customer service and assistance
- Cleaning and sanitizing
- Safe food handling
- Allergen awareness
- Equipment maintenance
- Strong work ethic
- Positive attitude
- Team oriented
- Customer service
- Fast-paced environment
- Quick learner
- Problem-solving
Accomplishments
- Became an Eagle Scout by demonstrating hard work, consistency, ability to meet deadlines in a timely manner, and the ability to come up with creative solutions to unforeseen problems.
- Numerous successes in customer satisfaction by effectively communicating with the customer and by collaborating with other team members to solve problems.
- Collaborated effectively with team of 50 plus members during multiple catering and serving events.
Certification
- TIPS Certified
- CPR Certified
Extracurricular activities
- 10+ Years of experience playing Trombone
- Currently learning Guitar
- Heavily involved in the Merrimack College Marching + Pep Bands
Timeline
Food Service Specialist
Big Y Food Service
06.2024 - Current
Catering Associate
The Catered Affair
05.2024 - Current
IT Assistant
Computer Technologies, Inc
05.2023 - 08.2023
Food Service Worker
Big Y Food Service
02.2022 - 05.2023
Bachelor of Science - Computer Science
Merrimack College
High School Diploma -
Canton High School
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