Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph King

Buffalo,UNITED STATES

Summary

Dependable and detail-oriented professional with experience in following strict safety procedures, maintaining organized workflows, and supporting high-volume operations. Skilled at Data Analytics, documentation, front end programming and equipment monitoring while working collaboratively in fast-paced environments. Dedicated to compliance, efficiency, and delivering excellent member service.

Overview

6
6
years of professional experience

Work History

Functional Analyst

Odoo
01.2024 - 04.2025
  • Managed 25+ support tasks weekly, ensuring accuracy, organization, and timely resolution.
  • Documented workflows and maintained detailed logs, similar to required audits and operational reporting.
  • Collaborated with cross-functional teams to identify and resolve issues quickly, aligning with safety and compliance standards.
  • Maintained organized processes, reinforcing skills needed for stocking, zoning, and equipment checks.
  • Contributed creative solutions such as visual illustration of problem areas improving client comprehension and providing new methods for fellow analysts to resolve tickets faster.
  • Conducted regular reviews of Git hub repositories and system documentation to track common issues or updates that may lead to inconsistencies or changes in expected behavior.
  • Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.

Technician

Valvoline Instant Oil
08.2023 - 12.2023


  • Diagnosed and repaired faulty electrical and mechanical systems.
  • Performed in depth analysis of vehicle interiors logging unsatisfactory standards while replacing fluids and or mechanical components.
  • Upheld strong focus on safety and efficiency keeping customers informed on the best practices for car maintenance.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.


Data Annotator

Tesla
11.2022 - 05.2023
  • Adapted quickly to changing workflows while meeting strict accuracy requirements.
  • Conducted reviews and validations, supporting compliance and proper record-keeping.
  • Collaborated daily with team members to meet productivity targets and complete assigned tasks efficiently.
  • Followed set procedures and reported issues promptly to ensure smooth operations.

Web Developer

LeisureLiving
07.2019 - 09.2022
  • Managed multiple projects requiring strict attention to detail and adherence to guidelines.
  • Maintained organized systems and performed documentation similar to inventory logs and equipment reporting.
  • Collaborated with various departments, mirroring teamwork required for stocking and sales floor support.
  • Applied structured workflows to ensure accuracy, efficiency, and compliance.

Education

College Diploma - Computer Information Systems, psychology

Buffalo State College
Buffalo, NY
05.2019

Skills

  • Programming Languages: C, JavaScript, SQL, XML,HTML5, CSS, Bootstrap, AJAX, PHP
  • Tools & Frameworks: Linux, Visual Studio, GitHub, Adobe Photoshop, Unreal Engine, MVC, OOP, Office 365, Google Docs, NetSuite
  • Soft Skills: End-user training, Analytical Thinking, Active listening, Adaptability and flexibility, Data Acquisition and analysis

Accomplishments

  • Collaborated with hundreds of clients on custom projects, database implementations and troubleshooting.
  • Achieved a customer approval rating of over 95% for over 6 months when handling ticket requests.
  • Curated productive workflows for streamlined business functions in multiple applications in an ERP environment.
  • Demonstrated expertise in administrative roles related to restoring databases, Migrating data across different versions of software.
  • Documented dozens of common issues in ERP environments while providing simplistic step-by-step solutions.

Timeline

Functional Analyst

Odoo
01.2024 - 04.2025

Technician

Valvoline Instant Oil
08.2023 - 12.2023

Data Annotator

Tesla
11.2022 - 05.2023

Web Developer

LeisureLiving
07.2019 - 09.2022

College Diploma - Computer Information Systems, psychology

Buffalo State College

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