Joseph Kluger

Residence Manager

Makor Care and Services Network

04.2009 - Current

Optimized resource allocation by assessing staffing needs regularly based on current occupancy rates.
Enhanced resident satisfaction by implementing personalized care plans and addressing individual needs.
Improved safety measures within the residence, leading to fewer accidents or incidents involving residents or staff members.
Maintained accurate records of all resident information, ensuring confidentiality and adherence to privacy regulations.
Organized social activities and events to promote resident engagement and community involvement.
Developed strong relationships with residents and their families, addressing concerns and providing updates on progress.
Increased staff retention through effective leadership, training programs, and open communication lines.
Coordinated with maintenance teams to ensure timely repairs and upkeep of the facility''s infrastructure.
Promoted an inclusive atmosphere at the residence by embracing diversity among both staff and residents, fostering a sense of belonging for all.
Conducted regular performance evaluations of staff members, identifying areas for growth and improvement.
Ensured compliance with state regulations, conducting regular inspections and implementing corrective actions when necessary.
Provided ongoing training opportunities for staff members, equipping them with the skills needed for career advancement within the organization.
Collaborated with healthcare professionals to ensure the highest quality of care for residents.
Assisted in resolving any conflicts or disputes among residents promptly, promoting a peaceful living environment.
Established partnerships with local organizations for increased resources and support services for residents.
Monitored resident health conditions closely, adjusting care plans as needed to maintain optimal wellbeing levels.
Promoted positive relations between residents and staff.