Joseph Kotilaidze
San Antonio,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Overview
3
3
years of professional experience
Work History
Shift Leader
Little Caesars Pizza
San Antonio, TX
08.2022 - 09.2025
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Handled emergency situations with composure and in accordance with company guidelines.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Assisted in training new employees on shift operations.
- Coached team members to increase productivity and reduce workplace accidents.
Education
High School Diploma -
John F. Kennedy High School
San Antonio, TX06-2022
Skills
- Conflict resolution
- Decision-making capacity
- Customer retention strategies
- Shift leadership
- Equipment troubleshooting
- Assigning work
- Team motivation
- Cash handling
Languages
English
Native/ Bilingual
Affiliations
- I Like Music it keeps me Busy
- I Like to cook
- like to go hiking
Timeline
Shift Leader
Little Caesars Pizza
08.2022 - 09.2025
High School Diploma -
John F. Kennedy High School
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