Summary
Overview
Work History
Education
Skills
Timeline
Manager

Joseph Krauss

Patchogue,NY

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

15
15
years of professional experience

Work History

Manager

BJ's Wholesale
Bellport, NY
10.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Handling customer transactions, referring credit products and balancing cash drawers.
  • Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction , and validating results.
  • Maintains deep knowledge of club policies and procedures across all areas of the club.
  • Provides leadership and direction , manages day to day operations of Fresh ( meat, produce, deli, bakery), front of the house departments ( tire bay, gas station, member services, and maintenance departments). overall merchandising, signage, recovery and receiving within the club.
  • Exhibits strong decision making capabilities that align with the company's strategic priorities and support the achievement of club operational goals and objectives.

Supervisor/Cook

HMS Host International
Ronkonkoma, NY
06.2007 - 03.2020
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Established and updated staff schedules and assignments to optimize coverage of peak times.
  • Monitored food preparation, production and plating for quality control.
  • Controlled food costs and managed inventory.
  • Accurately completed end-of-day financial tasks of cash and card transactions daily.
  • Monitor employee and patron activities to ensure liquor regulations.
  • Establish standards for personal performance and customer service.
  • In charge of physical counts and variances via post inventory

Cook

Five Guys Burger And Fries
Hauppauge, NY
04.2013 - 05.2014
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Clean, Stock, and restock workstations and display cases. Wash, cut, and prepare foods designated for cooking.
  • Operate large volume cooking equipment such as grills, deep fat fryers, or griddles. Measure ingredients required for specific food items being prepared.

Education

High School Diploma -

John Adams High School
Ozone Park, NY
06.1999

Skills

  • Proper Food Storage
  • Sales Activities
  • Managing Terminations
  • Managing Cash Register
  • Customer Service
  • Health and Safety Regulations
  • Strategic Planning
  • Greet Guests
  • Communication
  • Productivity Performance
  • Critical Thinking
  • POS Transactions
  • Food Safety and Quality
  • Food Spoilage Prevention

Timeline

Manager

BJ's Wholesale
10.2021 - Current

Cook

Five Guys Burger And Fries
04.2013 - 05.2014

Supervisor/Cook

HMS Host International
06.2007 - 03.2020

High School Diploma -

John Adams High School

Similar Profiles

CREATE PROFILE
Joseph Krauss