Joseph Kress

Canton,NY

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

years of professional experience

Work History

Collections Supervisor

National Action Financial Services

Amherst, NY

05.2004 - 07.2008

Produced weekly and monthly performance measurement reporting for collection teams.

Education

High School Diploma -

Lockport High School

Lockport, NY

07-2001

Associate of Arts - Liberal Arts

Suny Canton

Canton, NY

Skills

Multitasking Abilities: talking while looking up stuff on the computer, debt recovery specialist multitasking is needed for position
Team building: I'm really good at training, i can turn anyone who's focused to a great collector

Customer service: Speak with customers all day long, able to come to best resolution for the debtor and company
Good Telephone Etiquette: This is a must being the position requires you to speak with customers on the phone

Timeline