Joseph Sinnah
Wayne,IN
Summary
Platform engineering professional with deep understanding of system architecture and cloud environments. Possesses history of driving infrastructure improvements and automating processes to enhance operational efficiency. Focused on collaborative team efforts and adaptable to dynamic project requirements, ensuring dependable and flexible performance. Skilled in infrastructure as code, containerization, and cloud services, valued for reliability and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Web Platform Engineer
Brotherhood Mutual
02.2023 - Current
- Designed and maintained scalable web platforms supporting internal and customer-facing insurance applications, ensuring reliable access for users.
- Partnered with development teams to optimize web application performance, reducing page load times by 30% through efficient use of caching strategies and HTTP/2.
- Enhanced integration between front-end interfaces and backend services by implementing and managing RESTful APIs, streamlining data flow across systems.
- Collaborated on improving web application accessibility, ensuring compliance with WCAG standards and enhancing the usability for diverse user demographics.
- Deployed advanced monitoring solutions like New Relic to identify and resolve performance bottlenecks, proactively addressing issues to maintain platform reliability.
- Enhanced platform performance by optimizing infrastructure and implementing automation tools.
- Addressed performance bottlenecks by conducting thorough profiling and analysis of system components.
Devops Engineer
Brotherhood Mutual
11.2021 - Current
- Create internal and external environments using Google Cloud for Disaster Recovery or testing purposes.
- Integrated distributed storage solutions using V-center, ensuring high availability and durability for application data in multi-region environments.
- Improved system usability by optimizing CI/CD pipelines, ensuring seamless interaction with various interfaces, making it easier for all team members, including those with limited technical expertise, to manage and deploy applications effectively.
- Created and maintained internal documentation for CI/CD pipelines, storage automation processes, and distributed systems workflows, ensuring new team members and cross-functional teams could quickly adopt best practices.
- Enhanced system accessibility by designing automation workflows that reduced manual interventions, allowing team members with varying levels of technical expertise to manage infrastructure effectively.
- Implemented user-friendly dashboards for monitoring system health, ensuring that non-technical stakeholders could track performance metrics and make informed decisions.
- Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
System Administrator
INDigital
05.2021 - 11.2021
- Optimized 911 platform performance by designing and implementing containerization strategies with VMware and improving system resource utilization and reducing operational overhead.
- Developed Python automation scripts within host servers specifically tailored to the needs of 911 systems, reducing manual intervention by 10% significantly enhancing system reliability and response times during emergencies.
- Managed MySQL and Oracle databases critical to 911 operations, optimizing query performance and ensuring high availability, especially when cell towers are not fully functional.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
IT Support Engineer
Huntington University
09.2017 - 06.2021
- Managed academic software installations and network troubleshooting across campus, increasing system availability and reducing downtime by 20%.
- Provided technical support and training to students and faculty, boosting user satisfaction by 30% through efficient resolution of technical issues.
- Implemented network security protocols that reduced security incidents by 40%, enhancing the overall safety of the campus IT infrastructure.
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Education
Associate of Science - Aerospace Engineering
Anne Arundel Community College
Arnold, MD05.2017
Bachelor of Science - Computer Science
Huntington University
Fort Wayne, IN05.2021
Skills
- Programming:
- Python, Java, JavaScript, HTML5, CSS3, Ruby on Rails, C, Nodejs, Crafting efficient, scalable code with a focus on performance and optimization
- DevOps & Automation:
- Docker, Kubernetes, Ansible, Jenkins, Bitbucket Terraform, Datadog, Postman, Jira, Confluence, Slack
- Cloud & Infrastructure:
- Google Cloud, Vcenter, AWS, Linux/Unix, CI/CD, Wireshark, Azure, Networking, TCP/IP Protocols
- Data Analysis & Search:
- SQL, MySQL, PostgreSQL, MongoDB, Elasticsearch, Elastic Search, Redis
- Linux system administration
- DevOps methodologies
- Cloud infrastructure management
- Serverless computing
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Web Platform Engineer
Brotherhood Mutual
02.2023 - Current
Devops Engineer
Brotherhood Mutual
11.2021 - Current
System Administrator
INDigital
05.2021 - 11.2021
IT Support Engineer
Huntington University
09.2017 - 06.2021
Associate of Science - Aerospace Engineering
Anne Arundel Community College
Bachelor of Science - Computer Science
Huntington University
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