Joseph Ladino Correa
West Palm Beach,Florida
Summary
Achieved significant improvements in emergency response times and patron satisfaction at Rapids Water Park through diligent monitoring and exceptional customer service. Demonstrated adaptability and strong communication, mastering new technologies and fostering team collaboration. Excelled in enforcing safety, conducting first aid, and enhancing public safety knowledge.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
Rapids Water Park
03.2024 - 10.2024
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Responded to emergency situations in a timely, efficient manner.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Prevented accidents through regular equipment inspections and maintenance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Education
Associate of Science - Psychology
Palm Beach State College
Lake Worth, FL07-2025
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Physical Fitness
- Team Collaboration
- Strong swimming ability
- CPR and AED Training
- Adaptability in Emergencies
- CPR Certified
- Public Safety
- Team Bonding
- General Maintenance
- Emergency Response
- Public safety knowledge
- Safety Training
- Complex Problem-Solving
- Policy Management
Accomplishments
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
- Improved customer satisfaction by resolving issues in a timely manner.
- Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
- Selected as mentor/trainer for new hires.
- Successfully led swim training classes for participants of various ages.
Certification
- First Aid Certification
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Lifeguard
Rapids Water Park
03.2024 - 10.2024
Associate of Science - Psychology
Palm Beach State College
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