Joseph Lamardo
Smithtown,NY
Summary
Dynamic Horticulture Assistant at Sam’s BC Nursery with a proven track record in enhancing customer satisfaction and managing plant operations. Skilled in problem-solving and time management, I effectively resolved inquiries and ensured a thriving environment for growth, showcasing my attention to detail and strong communication abilities.
3 month private pilot license courses, and over 20+ Flight Hours logged.
4 Years in DECA for High-school. Contributing hours of community service, setting up events for the school.
Overview
3
3
years of professional experience
Work History
Horticulture Assistant
Sam’s BC Nursery
08.2023 - Current
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Managed thousands of Plants, and maintained healthy environment for growth.
- Managed large transaction of plants to customers without any issues.
Cashier
Stop & Shop
06.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Aerospace Engineering - Engineering
Florida Institute of Technology
Melbourne, FLSmithtown HighSchool West
Smithtown, NY06.2024
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Team collaboration
- Problem-solving
- Workload management
- File and record keeping
- Spreadsheet software
- Client interaction
- Flexibility and adaptability
Languages
Italian
Limited Working
Timeline
Horticulture Assistant
Sam’s BC Nursery
08.2023 - Current
Cashier
Stop & Shop
06.2022 - 09.2023
Aerospace Engineering - Engineering
Florida Institute of Technology
Smithtown HighSchool West
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