Joseph Landau
Monroe,NY
Summary
Dynamic manager with a proven track record at SWHM SALES INC., excelling in team leadership and complex problem-solving. Enhanced customer satisfaction through effective conflict resolution and relationship building, while optimizing inventory management to reduce waste. Skilled in project management and mechanical tasks, driving operational efficiency and profitability.
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in ANY role.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Manager
SWHM SALES INC.
02.2024 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Skills
- Extremely Handy
- Computer Knowledge
- Tech Savvy
- Problem Solving
- Office Knowledge
- Construction Knowledge
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Relationship building
- Project management
- Attention to detail
- Mechanical Knowledge
- Skilled in practical tasks
- Repair work
Languages
English
Yiddish
Timeline
Manager
SWHM SALES INC.
02.2024 - 03.2025
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