Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Langone

Springfield,MA

Summary

Dynamic and dependable professional with a proven track record at Cima Restaurant and Chop House, excelling in customer service and teamwork. Recognized for enhancing guest experiences through effective communication and problem-solving skills. Adaptable and detail-oriented, consistently maintaining high standards in fast-paced environments while supporting team success.

Overview

4
4
years of professional experience

Work History

Best Fitness

Front Desk
04.2025 - Current
  • Greeted and assisted visitors, ensuring a welcoming atmosphere.
  • Managed incoming calls and directed them to appropriate departments.
  • Scheduled appointments and maintained organized calendars for staff.
  • Processed mail and packages efficiently, enhancing office operations.
  • Maintained accurate records of visitor logs and appointment schedules.
  • Coordinated with maintenance staff to address facility-related issues.
  • Implemented improved filing systems for better document retrieval.

Barback

Cima Restaurant and Chop House
08.2025 - 09.2025
  • Promoted a safe dining environment by promptly cleaning spills and reporting any potential hazards to management.
  • Maintained a clean and organized dining area for optimal guest comfort and satisfaction.
  • Effectively prioritized tasks based on urgency while maintaining composure under pressure in a fast-paced environment.
  • Upheld restaurant cleanliness standards by regularly sweeping floors, wiping down surfaces, and removing trash throughout each shift.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Food Runner

Cima Restaurant and Chop House
08.2024 - 09.2025
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Collaborated with host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Improved customer experience by promptly clearing and cleaning tables after guest departure.
  • Enhanced teamwork among staff members through effective communication and collaboration during busy shifts.

Bussboy

Cima Restaurant and Chop House
03.2023 - 09.2025
  • Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.

Best Fitness

Maitinance
01.2025 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Salads and Desserts

Cima Restaurant and Chop House
07.2023 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Bussboy

Primavera Ristorante
03.2022 - 02.2023
  • Assisted servers in timely delivery of food and beverages to enhance customer satisfaction.
  • Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
  • Collaborated with kitchen staff to expedite food preparation and service efficiency.
  • Organized table settings and utensils, facilitating smooth dining experiences for patrons.
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Communicated effectively with team members to address customer needs promptly.
  • Learned proper sanitation protocols to uphold health and safety standards in restaurant operations.
  • Adapted quickly to fast-paced environments, contributing positively to team dynamics during peak hours.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

High School Diploma -

Springfield Central High School
Springfield, MA
06.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Time management
  • Dependable and responsible
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Decision-making
  • Verbal communication
  • Problem resolution

Timeline

Barback

Cima Restaurant and Chop House
08.2025 - 09.2025

Best Fitness

Front Desk
04.2025 - Current

Best Fitness

Maitinance
01.2025 - 03.2025

Food Runner

Cima Restaurant and Chop House
08.2024 - 09.2025

Salads and Desserts

Cima Restaurant and Chop House
07.2023 - 10.2024

Bussboy

Cima Restaurant and Chop House
03.2023 - 09.2025

Bussboy

Primavera Ristorante
03.2022 - 02.2023

High School Diploma -

Springfield Central High School

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Joseph Langone