Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Managed staff schedules and maintained adequate coverage for all shifts.
Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
Maintained positive relationships with local community and government officials.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Purchased food and cultivated strong vendor relationships.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Verified prepared food met standards for quality and quantity before serving to customers.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Oversaw food preparation and monitored safety protocols.
Managed payroll, daily deposits, and cost controls.
Coordinated with catering staff to deliver food services for special events and functions.
Recruited, hired, and trained talented staff to fill vacancies.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
CNC Machine Operator
Victaulic
11.1981 - 12.2010
Instructed new employees on operation of CNC machines.
Properly loaded and unloaded materials in and out of machines.
Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Followed detailed instructions to accurately produce complex components.
Monitored machines during operation to make adjustments when necessary and produce quality parts.
Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
Trained and coached new team members on proper machine set-up procedures.
Utilized calipers and other measuring tools to increase accuracy of parts.
Adhered to high level of safety by following company rules and regulations to prevent injuries.
Performed accurate [Type] tool changes and offsets.
Maintained tight tolerances with design specifications.
Learned and followed safety procedures to keep machines operated safely and prevent accidents.
Moved finished work to correct staging area for disposition.
Mentored junior operators, sharing knowledge of CNC operations and best practices for safe, efficient performance.
Ran multiple CNC machines simultaneously to increase production capacity.
Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
Self-motivated, with a strong sense of personal responsibility.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree -
Bangor Area High School
Bangor, PA
Skills
Problem-Solving
Customer Retention
Expense Tracking
Staff Supervision
Building Maintenance
Local Sourcing
Food presentation
Health Code Compliance
Money Handling
Managing Reservations and Large Parties
Delivery Scheduling
Quality Assurance
Training and Onboarding
Quality Control
Anticipating Problems
Recipes and menu planning
Event Coordination
Calm and Pleasant Demeanor
Sanitation
Customer Service
Food plating and presentation
Food pairing
Coaching and Mentoring
Fire Safety Regulations
Catering Services
Staff Leadership
ServeSafe Manager
Team Leadership
Menu Pricing and Writing
Employee Supervision
ServSafe Food Manager
Certification
[Area of certification] fork truck & high racker-
[1995 to 2010Timeframe]
Certified ServSafe, Lattemanns corner store and deli - [T1/16/2020 to1/16/2025
imeframe]
Timeline
Restaurant Owner
Lattemanns Corner Store And Deli LLC
12.2010 - Current
CNC Machine Operator
Victaulic
11.1981 - 12.2010
No Degree -
Bangor Area High School
[Area of certification] fork truck & high racker-
[1995 to 2010Timeframe]
Certified ServSafe, Lattemanns corner store and deli - [T1/16/2020 to1/16/2025